Keywords: Administration, Assistant, Order Management, Logistics, Office ManagementOur client is seeking a dedicated Administration Assistant to join their team. This role offers an exciting opportunity to work for a Global European-based organisation that values personal development and training opportunities. The successful candidate will have the chance to liaise with internal and external stakeholders, manage orders, and ensure high customer satisfaction. This role also includes reception and office administration tasks, as well as a supporting role in bookkeeping and reporting.End-to-end order management processOpportunity to develop professional relationshipsFlexible working environmentWhat you'll do:As an Administration Assistant, your primary responsibilities will include taking on the administrative workload for the office. You will be involved in various admin tasks such as managing purchase orders and scheduling dates for dispatch. Your role will also involve coordinating customer service delivery and communicating effectively with customers. You will have the opportunity to work remotely one day per week, providing you with flexible working conditions.Manage end-to-end order process including placing orders with suppliers and organising deliveries.Answer phone calls and redirect queries appropriately.Update local ERP with required information.Assist with dispatching spare parts and conducting stock checks.Liaise with HQ Order Management, freight forwarders, and customers to ensure high customer satisfaction of deliveries.Provide non-technical phone support.Perform administrative tasks such as purchase orders and scheduling dates for dispatch.Communicate and coordinate with clients & customers.Perform general office coordination duties such as ordering stationary, setting up meeting rooms and liaising between different departments.What you bring:The ideal candidate for the Administration Assistant position brings along experience in Order Management/Logistics. Your excellent written and verbal communication skills will be essential in liaising with various stakeholders. Your good customer service experience will enable you to manage customers' expectations effectively. Your ability to create collaborative professional relationships and meet customer deadlines will be key in ensuring high customer satisfaction.Your strong interpersonal skills, attention to detail, and proficiency in Excel are also vital for this role.Experience in Order Management/LogisticsExcellent written and verbal communication skillsAbility to create collaborative professional relationships and meet customer deadlinesStrong interpersonal skillsOrganised and proficient in ExcelWhat sets this company apart:This company offers a European-based working culture that values personal development and training opportunities. They provide competitive employee benefits within a conducive working environment. They believe in creating a flexible working environment that allows their employees to thrive both professionally and personally.What's next:Ready for an exciting new challenge? Apply now!Apply today by clicking on the link! We look forward to receiving your application.Aboriginal and Torres Strait Islander Peoples are encouraged to apply.To apply please click apply or call Nicola Wheeler on 61 3 8628 2100 for a confidential discussion.About the job Contract Type: Permanent Specialism: Secretarial & Business Support Focus: General Administration Industry: Admin and Secretarial Workplace Type: Hybrid Experience Level: Associate Contract Type: Permanent Specialism: Secretarial & Business Support Focus: General Administration Industry: Admin and Secretarial Salary: Negotiable Workplace Type: Hybrid Experience Level: Associate Location: Rowville FULL_TIME Job Reference: 1988390/001 Date posted: 3 September 2024 Consultant: Nicola Wheeler melbourne secretarial-business-support/general-administration 2024-09-03 2024-10-03 admin-and-secretarial Rowville Victoria AU 3178 Robert Walters https://www.robertwalters.com.au https://www.robertwalters.com.au/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true Salary: AUD40 - AUD45 per hour + Flexible working Location: Melbourne Date posted: 27 August 2024 8 week contract opportunity with a private energy provider in AustraliaHybrid and Flexible working encouraged and promotedJoin a collaborative team with opportunities for extension/permOur client is on the hunt for multiple compassionate and dedicated Customer Complaints Consultants to join their vibrant team for 6 months, in the Automotive industry. This role is instrumental in ensuring that any concerns are addressed promptly and effectively, providing a transparent, informative, and thorough process for all involved. The successful candidate will be at the heart of managing inbound complaints in line with the company's practices, engaging with customers in a sensitive and understanding manner.Hybrid role, 2 days in office per week based in Campbellfield, 3 days WFHCompetitive hourly rate, 6 month contractExtensive training opportunitiesExperience in a similar role managing disputes or customer service (call centre) will be highly desiredOur client is on the hunt for multiple Customer Service Consultants who thrive in a dynamic, fast-paced environment. This role is perfect for someone with a passion for providing exceptional customer service and solving problems.Work in an inclusive and exciting work environmentTemporary contract - 6 months with possibility of extensionHybrid working - 3 days WFH and 2 days onsite at CBD locationAn exciting opportunity has arisen for a dedicated Executive Assistant to join a friendly and supportive team in Melbourne. The successful candidate will provide essential support to one C-suite Executive. This is a great opportunity to utilise your organisational skills within a collaborative environment where your efforts directly impact productivity.Come join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.Manage Consent Preferences Always Active Always Active Always Active Always Active
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