Job OverviewHybrid & Full-Time Position | Free Parking On-Site | Excellent LocationCorporate Benefits | Retail & Banking Perks | Generous remunerationInternational Market Leading Portfolio | Engaged Team | High Growth EnvironmentDue to ongoing organic growth throughout the business, we are looking to appoint a Technical Service Administrator based out of our Eight Mile Plains office.
In Vitro Technologies is a Healthcare and Scientific distribution organisation who specialise in the sales, marketing, and support of medical products throughout Australia and New Zealand.
ABOUT THE ROLE : Our Technical Services Team are looking for an Administrator to be the first point of contact for specific technical job enquiries, customer service, administration, and advisory.
Your primary focus is to ensure positive stakeholder experiences and outcomes, with emphasis on customer service, timeliness, and maintenance of a compliant database.
KEY RESPONSIBILITIES : Offer telephone support and manage job enquiriesLog and maintain a compliant service databaseProvide advice on job allocation to customers, as well as processing & invoicingEngage in weekly status update meetings with Leadership / Management.Maintain a business-wide service level consistent with In Vitro's standardsAssist with maintaining the QLD store inventory and storage systemsABOUT YOU : Demonstrated experience in customer service, invoicing, and administrationA prior background in the medical device industry is beneficial but not essentialExcellent business acumen and written / verbal articulationPC literate with some understanding of Dynamics 365 preferredExhibit a flexible approach to working hours in support of our customer's operationsBENEFITS Hybrid position with reasonable in-and-out flexibilityWorkstation, equipment, and free-on-site parking providedHealthy salary with plenty of room to progress and upskillCareer development and growth / specialisation opportunitiesTight-knit and engaging team with a motivated & disciplined approachIndustry leading job stability & flexible work environmentsHealth-fund & Banking discountsDiscounts at over 100 retailers (including groceries and fuel)Above all, your safety and wellbeing are of the highest importance to us.
NEXT STEPS Interested applicants are encouraged to click APPLY to submit their application.
To view positions from In Vitro and other subsidiaries of JJ's Waste & Recycling, or to learn more about our work, please visit jjswaste.com.au/careers or invitro.com.au/careers/.
No agencies please, we've got this one covered! Unsolicited communication will result in the forfeiture of any engagement or partnership.
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