Administration Assistant - Permanent - Norwest Business Park

Administrative Assistant / Client ServiceNorwest Business ParkFamily Law PracticePermanent Opportunity - 9 Day FortnightAttractive Salary Package About UsWe are a vibrant boutique Family Law practice in Sydney dedicated to providing compassionate and efficient solutions for couples navigating financial and parenting disputes. We work in an emotional and sometimes challenging area of the law and therefore professional, sensitive and prompt customer service is our goal. About YouYou will be an integral member of our busy practice – often the first point of contact along with providing assistance to our Principal Mediator/Arbitrator and Operations Manager in various secretarial and administrative duties including and not limited to:
New client enquiries via telephone and emailPreparation and continued updating of digital case filesPreparing correspondence and agreements using established templatesFollowing up clients/lawyers in relation to various aspects of the mediation and arbitration eventsInvoicing and coordination of the customer feedback programAd hoc duties to support the practiceTo be successful in this role you will ideally have:
Experience in family law and/or litigation managementSuccess in a secretarial and/or administrative support capacityCommitment to client service and strong interpersonal skillsExcellent time management and organisational skills including an ability to prioritise tasks and competing deadlinesConfident to liaise with professionals at all levelsProfessionalism when handling confidential informationA proactive approach to work with a focus on punctuality and work qualityFoster a positive team culture through regular meetings and reviewsTake on additional tasks to support our office's successQualifications And Skills Competent Office365 Skills (Word, Excel & PowerPoint, Sharepoint, OneDrive)Familiarity with CRM Systems and Marketing tools a plus (e.g. Smokeball, Jotform, DocuSign, Mailchimp, Hubspot)Experience with accounting platforms – XeroComfort with online communication platforms and systems.Professionalism, respect, and a commitment to client confidentiality.Days/Hours/Annual Leave 8.30am to 5.00pm - 9 Day Fortnight5 weeks annual leave (pro rata) for the shutdown period over ChristmasAre you ready to bring your positivity and skills to our team? If you're excited about this opportunity, please email your resume and a brief cover letter addressing the job criteria to Chris McKenzie today.
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