About LawTap LawTap is a proud member of the LEAP group of companies—the world's leading provider of Legal Practice Productivity Solutions. With over 30 years of growth, we've expanded our reach across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, supporting more than 100,000 lawyers and their teams in small to medium-sized law firms. Our success is rooted in our curiosity and dedication to our guiding purpose: to "help lawyers who help people."
As an Australian-based booking and scheduling software designed specifically for law firms, LawTap enables lawyers to book client appointments with ease, saving time, reducing costs, and increasing efficiency. Already trusted by over 1,500 law firms globally, LawTap is in high demand and poised for significant growth. We're at an exciting turning point, where new features and improvements are needed to propel our software to its next stage of success.
At LawTap, we value people who deliver results and thrive in an accountable, high-performance culture. Join us in shaping the future of legal scheduling technology!
What you'll do This is a newly created role with the opportunity to make an immediate impact! You'll leverage your administrative expertise and keen attention to detail to bring operational efficiency to the organisation. This hands-on role covers a broad range of responsibilities, including project coordination, client communication, and document management. You'll collaborate with stakeholders across Australia, New Zealand, Canada, the UK, and the US. While there will be challenges, your problem-solving skills and ability to think creatively will help you achieve positive outcomes. In return, we offer an incredible opportunity for rapid career growth in a stable industry. You'll be part of a top-performing, globally valued team that will support your success every step of the way. Here's what a typical day could look like:
Provide administrative support to the management team and various departments. Assist in project coordination and progress tracking to ensure timely completion. Manage client communications by responding to enquiries, maintaining relationships, and coordinating resources. Maintain organised records and documentation for projects, contracts, and other key information. Build trusted relationships with new and existing clients, both internal and external. Assist with preparing reports and presentations as needed. Create and maintain documentation, including training materials, delivery guidelines, and process documentation. This is an autonomous role with an ambitious roadmap. Along with at least 2 years of administrative experience, you'll need:
Proven experience as an Administrative Coordinator, Administrator, or in a similar role. Ability to work effectively with clients, managing communications and building lasting relationships. Ability to thrive under pressure, adapt to shifting priorities, and excel in a dynamic work environment. Strong problem-solving skills and sound judgment. Adaptive influencing and relationship-building abilities across senior executives, peers, and clients. Keen attention to detail, ensuring accuracy in tasks that require precision. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and collaboration tools like Slack, Trello, or Monday. Excellent organisational skills, with a focus on completing tasks on schedule and meeting quality standards. LEAP is an inclusive, people-first company, committed to removing barriers that keep people from reaching their potential. If you meet some, but not all, of the requirements above, we encourage you to apply.
Beyond this unique opportunity to make a meaningful impact on a growing global product, we offer a range of benefits, including:
A flexible hybrid work environment, allowing you to balance time between the office and working from home. Investment in your career growth, with dedicated support and resources. Complimentary platinum gym membership. Generous parental leave benefits. An additional paid wellbeing day. Unique social events and much more!
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