ADMINISTRATION ASSISTANT Hamilton Island Holiday Homes (HIHH) maintains 160 holiday let properties ranging from 2 bedroom apartments to luxury homes.
Hamilton Island is looking for an experienced, organised Administration Assistant with an ability to work in a high-paced office environment to join the HIHH team.
Award-winning and industry recognised luxury holiday destinationSubsidised furnished staff accommodationMinimum 3 years experience in an independent administration position (essential)Your Benefits Competitive salarySubsidised accommodation on islandStaff discounts & benefits + $15 pw Sports Club membershipForget the stress of commuting in peak hour traffic, walk to work!Your Role Reporting to the Property Manager, you will be responsible for the daily administrative functions of the department and provide support to the Property Manager.
This includes the production and management of letting agreements, trust accounting, property owner communication, maintenance invoicing, and ensuring we meet our legal statutory requirements.
Coordinates the day between housekeeping, maintenance, and front desk.
Read communication spreadsheet (call log) and ensure teams are aware of guest movements and any items requiring attentionCommunicate both in writing and verbally over the phone with property owners as requiredManage the filing for all properties ensuring accurate records are kept and distributed as requiredEnsure all maintenance items are attended to promptly.Engage contractors to quote where required, seek approval from owners to proceed, coordinate tasks and process invoices accordinglyManage log book ensuring key security system is maintainedEnsure all legal statutory requirements are metAssist the Property Manager with processing invoices and produce end of month billing sheetsCommunicate with the housekeeping, front office, reservations, conference and maintenance department as required ensuring guests needs and requests are metAssist the Property Manager to produce and manage holiday letting agreementsMeet with the Property Manager regularly to review maintenance tasks, purchasing and finance proceduresEnsuring the Property Manager is kept informed at all times of any areas of concernPerform monthly stocktake with the Housekeeping Manager ensuring accurate records are maintained in liaison with Sydney financePerform any additional tasks as requested by Senior ManagementAbout You You have immaculate presentation and outstanding interpersonal skills, including a genuine empathy for people and the ability to anticipate needs.
You will also have: High level of diplomacy, commercial acumen and confidentialityAttention to detail and focus on delivery of high quality workAbility to manage multiple projects and tasks simultaneouslyReliable, trustworthy and able to handle confidential company informationMust be highly competent on the computer, including an above average typing speed, advanced Office and Outlook knowledgeMust display enthusiasm and initiative and have the ability to work well in a teamAbility to read, analyse and respond to written and verbal reportsAbility to effectively present information and respond to internal and external clientsConfidence on the phone and a polite, efficient mannerAbility to solve practical problems and deal with a variety of situations at the same timeMinimum 3 years experience in an independent administration position (Essential)Advanced skills in Microsoft Office (Essential)REIQ license (Preferred)Diploma in Administration or equivalent (Preferred)About Us Part of the Whitsundays and in the heart of the Great Barrier Reef, Hamilton Island is one of Australia's most spectacular and sought-after holiday destinations.
Surrounded by pristine white beaches, and a kaleidoscope of coral and marine life, the island boasts 4 resort options, over 20 different culinary options, a championship golf course, a luxury Yacht Club and of course the award winning qualia resort.
Click 'Apply' to be taken to our Hamilton Island Careers page www.hamiltonisland.com.au/careers Hamilton Island is much more than a great place to work – it's an amazing career opportunity. Like us on Facebook: https://www.facebook.com/HIERecruitment Follow us on Linkedin: www.linkedin.com/company/hamilton-island
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