At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services.
We strive to ensure that those who engage with our services feel valued, supported, and inspired.
Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.
We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support.
We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral and physical well-being for both our staff and clients.
About the opportunity IFYS has an opportunity for an Administration Officer to join the Supports by Design Disability Services team in a permanent part-time role.
The Administration Officer provides a professional point of contact for Supports by Design queries (SbD) and assists with the management of administration processes required by the program and rostering for SbD employees.
What's on offer? Permanent part-time, 50 hours per fortnightMonday to Friday, 5 hours per day, school hoursSalary base $66,000 per annum pro rata + superNot-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)IT equipment and work phone providedInclusive and supportive work environmentFree access to the CALM Premium App + Flight Centre personal travel discountsAccess to the Employee Assistance Program (EAP)Key responsibilities: First point of contact for staff via telephone enquiries and electronic communication, maintaining records of incoming enquiries.Establish rosters for disability arrangements across the region in accordance with program requirements.Support quoting processes for new business requests, establish service agreements and onboard new staff.Assist in data collection, conduct auditing, maintain records and participate in continuous improvement strategies.Timely and accurate completion of general administration duties, proficient in reporting systems, Client Management System (CMS), PRODA.Maintain knowledge of and adhere to IFYS Limited Policies and Procedures and relevant legislation.Key skills and attributes required: Experience in a similar Administration role.Strong interpersonal, written and verbal communication skills.Excellent time management and prioritisation skills.Attention to detail and accuracy.Experience with CMS, PRODA.Experience with Microsoft Office Suite including Outlook, Excel, Word and PowerPoint.Must hold or be willing to obtain: Paid Blue Card (Working with Children Check) & NDIS Workers Screening Check (or Yellow Card).Child Safety Personal History Check (LCS2).National Crime Check (IFYS will complete a new check through our systems).Current Queensland Drivers Licence with a clear traffic record.If you would like further information on this role, please call and ask to speak to Ameena in the Recruitment team.
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