About the Role The Administration Assistant will support the operations of the Community Care Unit by ensuring smooth and efficient administrative processes in accordance with our organisation's policies and procedures.
A key part of this role involves managing roster enquiries for the site, rostering of staff and support of the rostering system.
You will act as the primary contact for rostering matters and communicating roster changes.
This role also involves handling reception duties and performing various clerical tasks to maintain high-quality service delivery.
Other Responsibilities include but are not limited to: People Accessing Our Services: Answer all incoming calls politely and professionally.
Respond to general inquiries with accurate information and direct callers to the appropriate staff member, taking messages when necessary.
Provide residents with accurate information and direct them to the appropriate staff members as needed.
Greet and assist all visitors courteously and professionally.
Coordinate and maintain the 'Sign in/Sign out' record of all staff and visitors.
Service Operations: Always keep the reception and office area neat and tidy.
Sign for and distribute courier packages and arrange for their collection and sending as needed.
Manage incoming and outgoing mail according to established procedures.
Perform general clerical duties, including word processing, photocopying, faxing, mailing, scheduling meetings, updating forms, and filing.
Prepare meeting agendas and minutes.
Assist with the preparation of staff rosters and support the rostering system.
Act as the primary contact for rostering matters and communicate roster changes promptly.
Ensure staff availability is regularly updated.
Undertake cash receipting and banking per established procedures.
Complete petty cash reconciliations according to established procedures.
Process maintenance requests and maintain records of all maintenance.
Maintain key registers and inventories.
Review and maintain adequate stationery supplies, ensuring cost-effective and appropriate purchases within budget.
Perform data entry as required.
Carry out other duties as required, requested, or directed within the person's capability and training.
This role is a full-time role working Monday to Friday 8.30am to 4.30pm based in Orelia.
About You To be considered for this role, you will possess; Skills and Experience: Experience working in a similar role is desirable Experience with HRIS systems or rostering functions is desirable Excellent organisational skills.
Initiative and independent judgment.
Strong communication and interpersonal skills.
Ability to communicate clearly and respectfully with consumers, families, colleagues, and external stakeholders.
Ability to provide services, information, or assistance courteously and promptly.
Proficient in MS Office and internet research.
Flexibility in a changing environment.
Ability to work independently and as part of a team.
Other: National Police Clearance.
Valid WA driver's license.
Valid First Aid Certificate.
Working with Children Check.
About Us Richmond Wellbeing is a leading WA mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people.
We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing.
Our 2024-28 Strategic Plan, "Shaping the Future, Today," focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future.
We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning.
Inclusion is at the heart of our DNA.
We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgrounds, genders, and sexual orientations.
We have Rainbow Tick accreditation and work with Elders to support Aboriginal and Torres Strait Islander people and staff.
Why join us?
At Richmond Wellbeing, we are passionate about making a difference in the lives of those we serve.
We offer a supportive and inclusive work environment where diversity is valued, and individuals are encouraged to achieve their full potential.
Join us in our mission to shape the future of mental wellbeing services and support mental wellbeing and recovery through the expertise, courage, and compassion of our people.
Our exciting and rewarding careers offer: Excellent work-life balance in a supportive environment Salary packaging up to $18,640 which allows you to pay approved expenses form your salary before tax, you pay less tax, your take home pay increase Four weeks annual leave, with an opportunity to purchase additional leave, conditions apply Two additional leave days, Birthday and Wellbeing leave, per calendar year Long service leave benefits after 5 years' service Opportunities for learning, development, and advancement Access to LinkedIn Learning Access to our Employee Assistance Program (EAP) How to apply If this is something that appeals to you, we would love to hear from you!
A cover letter is required for your application.
Applications without a cover letter will not be considered.
Within your cover letter please address how your skills and experience meet the key attributes of the role and click the "Apply for this job" button.
The role will require the following qualifications: Current National Police Clearance Certificate (no older than 6 months) A valid First Aid and CPR Certificate Current Driver's licence Working with Children Check Have questions?
All inquiries for this position can be sent to our People & Capability team at?****** Before an offer of employment can be made, Richmond Wellbeing requires a National Police Clearance no older than 6 months.
Richmond Wellbeing reserves the right to close this position prior to the closing date.
Please note: Applications are shortlisted as they are received, please apply as soon as possible to be considered.