Job Description 1300Smiles Gladstone Central is currently on the lookout for an experienced administrator or receptionist to join the team as an Admin Coordinator.
We are a high-performing team of professionals who take great pride in the services and care we provide our patients. As an Admin Coordinator, you are responsible for overseeing the administrative operations within a clinical setting.
This role involves managing office functions, supporting clinical staff, coordinating patient services, and ensuring compliance with healthcare regulations.
The Admin Coordinator plays a crucial role in enhancing operational efficiency and delivering high-quality patient care. This is a fast-paced role where no two days are the same.
Therefore we require an experienced admin/receptionist, ideally with experience working within the healthcare industry. Responsibilities Oversee daily administrative operations of the practice.
Act as a liaison between patients and clinical staff to address patient inquiries and concerns.
Oversee patient billing and insurance processing, ensuring compliance with payer requirements.
Implement patient satisfaction initiatives and handle patient complaints or issues.
Coordinate and manage office supplies, equipment, and facility maintenance.
Qualifications Previous administration and/or receptionist experience is a must, ideally within the dental or medical industry. Excellent customer service and communication skills Proficiency in using computer software applications.
Experience with file keeping and data entry.
Ability to work in a fast-paced environment.
Additional Information Why Join Our Team: Competitive pay rates Employee Assistance Program: We genuinely care about your well-being.
Career Opportunities: Grow within our network of over 260 practices across Australia and New Zealand.
Comprehensive support and resources for your success.
Work with a highly experienced and supportive team.
Join an established practice where our team loves what they do.
If you are a dedicated and compassionate Admin Coordinator with a passion for patient care, we would love to hear from you.
1300Smiles Gladstone Central is proudly part of the Abano Healthcare Group.
At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace.
We value and respect individuals from all backgrounds and believe that diversity drives innovation and success.
Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.