Admin Assistant and Office Coordinator Assistant Arctic Air Refrigeration and Electrical Services – Bunbury WA About Us The team at Arctic Air Refrigeration and Electrical Services is a family-owned business that focuses on our customers and the service we provide, along with our honest approach to customer service. The business installs, services, and maintains air-conditioning throughout the entire South West. We are searching for the right team member to assist our existing office staff. About the Role The position provides support and oversight to the Air Conditioning Service Division when they are in the field. You will be responsible for ordering and receiving parts, scheduling work, maintaining stock, and other day-to-day office tasks. The role involves customer service and general operational needs. The position plays an integral part in the successful presentation of our showroom and warehouse efficiency. Key Responsibilities Assigning jobs to trade staff and managing their workflow Being the point of contact for our service division to call in for problem solving Providing customer service to retail customers Responding to customer phone and online inquiries Completing day-to-day duties to support the office staff Receipting, warehousing, dispatch, and delivery of goods Ordering and managing parts You will have the following skills and experience Ability to communicate effectively with trade staff Service and/or trade background would be a bonus Understanding of safe work practices and transport/logistics Exceptional customer service What we offer you: A competitive pay package in conjunction with existing qualifications, ability, and experience Pay above the award available for the right candidate Semi-flexible hours Office support from our existing team Shutdown period over Christmas/New Year #J-18808-Ljbffr