Account Director Date: Sep 2, 2024
Location: Melbourne, AU, 03072; Sydney, AU, 2000
Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 37 countries, with over 3,500 employees, we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed worldwide, powered by over 2,500 apps, the company is servicing the needs of millions of consumers every day. Through our advanced integrated solutions and network of partnerships, we simplify the world of payments and bring value-added services to move commerce forward.
We have an exciting opportunity to join our team. You will be part of a dynamic and innovative culture where new ideas are encouraged, and collaboration is key.
FUNCTIONAL OVERVIEW You'll be a senior member of Ingenico Pacific's Sales and Account Management team, responsible for managing a portfolio of accounts including top-tier banks, merchant acquirers, and payment facilitators. You'll build deep relationships with decision-makers and influencers, using your experience, expertise, and negotiation skills to ensure Ingenico maintains and grows its position as a preferred payments partner. You'll oversee large-scale projects across the end-to-end payments ecosystem, backed by teams of delivery experts, delivering revenue and growth targets to ensure that Ingenico's strategic goals are met.
SUMMARY OF ROLE DETAILS Permanent, based in either Sydney NSW or Preston VIC. What you can expect Manage a portfolio of client accounts including Tier-1 banks, merchant acquirers, and global payments organizations. Define, build, and execute a strategic account plan for each account in the portfolio. Identify, engage, and influence key decision-makers at the functional, executive, and C-suite levels. Deliver revenue and growth targets on a quarterly and annual basis. Deliver key strategic initiatives aligned with Ingenico Pacific's growth objectives. Manage the end-to-end process of identifying and engaging new sales opportunities, engaging prospects across long and complex sales cycles, including as part of formal bid/RFP structures. Lead complex commercial negotiations both internally and externally. Deliver for our clients by collaborating with internal stakeholders, including operations, R&D, project delivery teams, IT, finance, legal, risk, and compliance. People leadership responsibilities for an aligned account manager. What we are looking for 7+ years of managing complex enterprise accounts, ideally within payments/banking/financial services. Consistent, demonstrable outperformance of financial and non-financial KPIs through a consultative, collaborative, team-focused approach to sales. Ability to build, guide, and grow relationships at a senior level. Top-tier communication and presentation skills, both written and oral. Demonstrable ability to collaborate, influence, and lead to ensure customer-first outcomes. Degree or postgraduate qualifications in business, finance, accounting, or a related field. Experience of leading teams or functions. Benefits Birthday leave. Paid primary caregiver parental leave (including fertility leave, adoption leave, foster carer/guardian leave, & grandparent leave). Public holiday swapping. Social club. Employee Assistance Program. Salary continuance and life insurance. As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We want to adapt our processes and create a safe work environment that welcomes everyone.
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