Description Who are we?
Humanforce's vision is to make work easier and life better for frontline and flexible workforces.
Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise.
Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.
Humanforce has built strong foundations since its founding in 2002.
We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more.
Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.
Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world's talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.
Who you are We are excited to welcome a new Account Development Representative (ADR) to the Humanforce team as our customer base grows!
In this role, you will build strong relationships with customers, promoting our HCM software and identifying opportunities for increased usage.
Your goal will be to ensure customer satisfaction and advocacy for Humanforce.
If you have excellent communication skills and a passion for software sales, this role is for you!
We're looking for a passionate and motivated individual eager to learn, regardless of prior experience.
We are dedicated to providing the training and support you need to succeed.
Join our high-performing team that values and rewards achievements!
You will develop confidence in connecting with people, understanding their needs, and exploring how you can assist them.
What you will do Connect with our valued customers through engaging and creative strategies including phone conversations and email exchanges—think outside the box with platforms like LinkedIn, video calls, or whatever suits your style!
Seek out new revenue opportunities that deliver measurable ROI for our customers.
Team up with our sales team to spot fresh leads and craft strategic sales plans.
Maintain and manage CRM records effectively, ensuring complete transparency of the pipeline and available opportunities.
Be motivated to meet and exceed monthly targets for qualified opportunities and closed sales.
Nurture opportunities until they're ready for an Account Manager to finalise—be prepared to join those sales calls to help seal the deal.
What you'll need Outstanding written and verbal communication skills along with a friendly and confident phone presence.
Basic familiarity with tools such as LinkedIn, Zoom Info, and CRM systems.
A knack for asking insightful questions and uncovering valuable information.
A strong sense of commercial awareness and a solid grasp of business challenges.
A genuine interest in software solutions and their potential to address business needs.
Some 'nice to haves' While not essential, experience with HR solutions and CRMs will be highly regarded.
Our values We are bold We are all in We are customer obsessed We do what we say We are good humans Our approach to flexibility We are passionate about people making their own decisions about where and when they work.
Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals.
Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.
Benefits A flexible working environment The opportunity to be part of a fast-growing tech company A focus on development with access to Go1 learning Paid parental leave and Quarterly Wellbeing Days Employee talent referral scheme (know great people, be rewarded) A fun and friendly culture working with passionate and talented people A work environment where you can genuinely improve the world of work!
We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds.
We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.
We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant