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*Hiring on behalf of our client, Professional Lines Insurance Brokers Pty Limited * About Us: At PLI Brokers, our journey began with a simple yet profound mission: to redefine business insurance. Founded in Melbourne, our boutique firm has quickly garnered a reputation for excellence, thanks to the vision of David Martin, a stalwart in the industry. With a wealth of experience spanning decades, we set out to revolutionise the landscape of professional lines insurance, offering bespoke services that prioritise client needs above all else.
Driven by a passion for innovation and a commitment to impeccable service, PLI Brokers stands as a beacon of reliability in the insurance sector. Our dedication to delivering unparalleled solutions ensures that businesses nationwide receive the cover and policies they deserve, backed by a promise of security and peace of mind.
Key Responsibilities: Manage the complete end-to-end renewals process, ensuring client satisfaction and policy accuracy.Oversee compliance and operational duties, maintaining industry standards.Assist manager with business development.Maintain client satisfaction by conducting regular check-ins and ensuring timely responses.Optimise results for existing clients through exceptional customer service, education, and relationship development.Remarket policies by seeking alternate quotes to demonstrate value to clients.Build and maintain underwriter relationships and understand market appetites.Maintain an up-to-date underwriter directory and ensure ongoing CPD (Continuing Professional Development) and product training.About You: 3+ years minimum broking experience.Tier 1 Insurance broking qualification or above.Experience in professional indemnity, cyber crime, business packs, motor and public liability insurance.Strong interest in management liability insurance and other professional lines products.Strong knowledge of CRM systems and the ability to manage multiple tasks efficiently.Be presentable, confident and professional as the role will require you to liaise with senior clients on behalf of our business.Knowledge of insurance products, legislative obligations and claim processes.Results-driven, with a focus on delivering high-quality client service.Why join our team? We are a tight knit company with less than 10 employees.We offer a hybrid work model – typically 3 days in the office and 2 days working from home.We are centrally located in Melbourne CBD, a short walk from Southern Cross Station.We are passionate about growth and offer training and development opportunities to support your needs.Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?How many years' experience do you have in the insurance industry?How many years of insurance broking experience do you have?Do you have customer service experience?What's your expected annual base salary?Have you completed a qualification in insurance broking? #J-18808-Ljbffr