Account and Relationship Manager - Bilingual - Chinese and English Infinity Capital Mortgage Management Pty Ltd is an Australian owned, based and regulated non-bank lender and Mortgage Manager.
Our loans are fully funded by a mix of Top Tier Banks and Multi-Institutional Capital and are specifically designed to suit the needs of a diverse range of customers.
We believe in creating effective and innovative lending solutions – helping more home buyers achieve their goal of home ownership within Australia.
We are leading the way in challenging the status quo to establish a real alternative to the major banks by focusing on new ideas and technologies to provide our customers and partners with intuitive, tailored and easy to use lending solutions.
Job Description Identifying new business opportunities with cold calling, conferences, networking events, etc.
Responding to inquiries relating to lending from calls, messages, emails, and other channels.
Scheduling appointments to fit the needs of the brokers whether in company premises or at a mutually convenient location.
Developing new loan business by continuously marketing to former satisfied brokers, real estate agents, home builders, attorneys, accountants, financial planners, and other potential referral sources.
Representing the company in local business and community organizations and events to develop additional business.
Developing and maintaining current competitive market information and keeping informed of trends and developments in the local market.
Designing own sales plan to ensure the successful delivery of monthly cases target set by management team.
Communicating with brokers and other parties appropriately, maintaining strict confidentiality of critical company information and customer information.
Working with customer care team to collect clients feedback on a regular basis.
Selection Criteria: Ability to communicate (verbally and in written) in both English and Mandarin.
Finance or sales background, preferably with experience in the mortgage industry.
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