Aged & Disability Support (Community Services & Development)
Full time
Competitive Salary + RDO + Vehicle Allowance
We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and Claro.
The Opportunity:
We are seeking an experienced Accommodation Services Manager to join our team. State Operation Manager the Accommodation Services Manager will provide leadership and continuously improve Supported Accommodation Services for people living with disability. Specifically, the role will be responsible for the leadership of a team of staff across a small portfolio of accommodation sites who together ensure the provision of high-quality direct care services for people with a disability and complex support needs to meet individual client needs.
This role will be responsible for ensuring clients' needs are being met alongside ensuring support workers are upholding their duties in a prompt and professional manner. Other tasks will also include coaching of staff, daily rostering and key relationships.
You will be responsible for, but not limited to:
Lead and develop the support worker teams Manage the day-to-day running of the allocated sites Ensure medication plans, distribution and administration are carried out Respond to unplanned support call requests Identify any disputes or complaints and escalate in a timely manner Respond to incidents and feedback in a timely manner Liaise with the SDA property manager to advise of any property repairs and/or incidents Complete monthly audit on fire drills, first aid kits and WHS monthly auditing Participate in internal and external audits To be successful in this role you will have:
Minimum 2 years' proven leadership in health, particularly client/case management, quality management, incident management and resolution; Knowledge of the changing environment in the disability/health sector Strong people management and team leadership skills Exemplary customer service skills Willingness to take ownership and hold people accountable High level of computer literacy with experience in Microsoft Office and data management systems Excellent verbal and written communication skills, particularly in dealing with sensitive information Ability to thrive in a fast-paced and challenging environment Additional Requirements:
Current National Police Check NDIS Worker Screening Check Evidence of current work rights in Australia Current Australian Driver's license What's in it for you:
Opportunity to work for a rapidly growing disability and aged care provider Friendly team environment with a great community care spirit Employee Assistance Program for staff and their families Flexible work initiatives for real work-life balance include a month RDO Employee of the month Shine Awards WhereFit - Fitness perks and discounts Novated vehicle leasing Annual performance reviews How to apply:
To apply select the 'apply' button below and you will be redirected to our website to commence your application.
Please note: Candidates may be shortlisted and interviewed prior to closing date, apply today!
We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities and expressions & LGBTIQA+ people.
#J-18808-Ljbffr