Full time
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Join a dynamic, high-performing team revolutionizing unified communications! Are you a Solutions Consultant, Presales Engineer, Technical Account Manager, Solutions Engineer, or Solutions Architect? With at least two years of experience in the Unified Communications & Voice industry—whether for a vendor, Managed Service Provider (MSP), or Communications Service Provider (CSP)—you could be the expert we're looking for!
Your Role at Access4
As a Solutions Consultant (SC) , you'll be the trusted advisor for our partners, combining technical expertise with a knack for simplifying the complex. Your role goes beyond presales; you'll architect solutions, resolve escalations, and occasionally step in for enterprise project delivery and migration efforts, all while embodying Access4's mission to empower partners to be self-sufficient. You'll collaborate with our Channel Team and Head of Channel to drive success by aligning technical solutions with partner expectations. From presales demos to post-sales support, your focus will be on knowledge transfer, partner education, and ensuring our solutions meet the unique needs of every customer.
Your Key Responsibilities Be the bridge: Collaborate with sales, pre-sales, and technical support teams to ensure seamless solution delivery from the outset. Lead demos & onboarding: Provide expert guidance during technical demonstrations and partner onboarding. Support post-sales success: Occasionally assist partners' service delivery teams to ensure smooth implementation and customer training. Educate & empower: Help partners become proficient in Access4 platforms and products, promoting self-sufficiency. Share expertise: Provide SME support for internal training, marketing, and service delivery teams. Why Access4?
At Access4, we're not just a company; we're a movement in unified communications. Since 2016, we've been innovating the MSP market with SASBOSS, our automated platform for selling, provisioning, and invoicing enterprise communications. With 100% growth year-on-year, we're Australia's leading provider of enterprise communications solutions for a fast-evolving tech landscape.
Here's what sets us apart: Our values: Fun, respect, customer-first mindset, innovation, and trusted expertise. Development budget for professional or personal growth. Five extra paid leave days for life events. Paid birthday leave (yay!). Free gym membership at a facility next to our office. Regular team and industry events, plus recognition programs. What You'll Bring UC/Voice expertise: Proven experience with Webex or Microsoft Teams calling. Project delivery chops: Track record of delivering voice and collaboration projects that enhance user experience. Technical know-how: Ability to design complex call flows tailored to SMB, SME, and Enterprise needs. Customer-first mindset: A passion for service excellence and problem-solving. Exceptional organization: Adept at multitasking and performing under pressure. Strong communication skills: Clear, concise, and thorough in both written and verbal interactions. Ready to Shape the Future of Unified Communications?
If you thrive in a fast-paced, innovative environment and want to be part of a team that's transforming the way MSPs deliver value to their customers, we'd love to hear from you!
**RECRUITERS NEED NOT APPLY** Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Solutions Consultant? Do you have technical pre-sales experience? Do you have previous invoicing experience? How much notice are you required to give your current employer? Do you have a current Police Check (National Police Certificate) for employment? #J-18808-Ljbffr