We are seeking a highly organised and proactive Academic Coordinator to join our Academic Team. In this role, you will oversee the class allocation for tutors and coordinate the timely delivery of educational content, ensuring high-quality materials that meet our students' needs. You will collaborate closely with content developers, head tutors, and the Heads of Tutoring & Subject Development to streamline processes and support the growth of our academic programs. This is a full-time position with a hybrid working model and flexible hours.Who Are WeWe empower students and their studies by providing an ecosystem of highly effective tutoring, resources and support. We run weekly small-group tutoring sessions, presented by young and experienced tutors that teach in a simple, intuitive and engaging way. We also supplement these sessions with weekly workshops, complimentary 1-on-1 support and a learning portal with a comprehensive suite of resources and practice material to help students master their subjects.Over 6,000 students and 150+ team members have joined Contour since our founding in the beginning of 2020. Our growth is a testament to our dedication in providing ALL our students and parents with a premium learning experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their personal goals, and achieve success in their school assessments and exams. We've been listed three years in a row as one of the Fastest Growing Startups by the Australian Financial Review, and we're continuing to multiply year over year!It's our vision to reshape education, starting with tutoring.The RoleWhat You'll DoProject & Team Coordination: Manage and track the tutoring team roster, class allocation, lesson schedule, tutor availability and changes alongside content development projects, ensuring all deliverables and deadlines are met.Tutor Team Administration: Support coordination of tutor training in conjunction with Head Tutors and Head of Tutoring.Communication: Act as the primary liaison between content developers, head tutors, and other stakeholders to facilitate effective collaboration and information flow.Payroll Administration: Review time cards and rosters, ensuring accuracy prior to Head Tutor review and sign-off.Process Improvement: Identify and implement strategies to enhance the efficiency and effectiveness of the content development workflow.Reporting & Analytics: Prepare regular reports and trend analysis on project status, team performance, and other key metrics for senior management.Content Calendar Management: Develop and maintain a content calendar to track deadlines and milestones, upcoming priorities and flag them proactively.Feedback Coordination: Partner with student facing functions, such as Customer Service & Program Success to aggregate, codify and share feedback to the tutoring leadership group, fostering a culture of continuous improvement and customer-centricity.Why Join Contour?Meaningful Impact: Be a key part of a team that supports students through the provision of high quality academic content, aiding them to achieve their educational goals.Supportive Environment: Work in a collaborative and dynamic workplace where your efforts are valued.Growth Opportunities: Ability to grow and develop as the organisation continues to scale.Flexible Hours: Fit work around your schedule with weekend shifts available.If you're detail-oriented, organised, approachable and excited to contribute to Contour's mission, we'd love to hear from you!RequirementsSkill RequirementsHonesty and IntegrityHigh Level of ApproachabilityDetail Oriented & OrganisedEnergy and EnthusiasmExcellent Project Management capabilityIndependence & ProactivenessWilling to Listen, Learn & GrowIntelligence & CuriosityExperience RequirementsCompleted the VCE and Performed WellBachelor's Degree (or currently studying) in Commerce/Business or a related field (ideal)Prior Project Management Experience (ideal)Personal RequirementsPassionate and Engaged (we want you to be able to vibe with students and peers on campus!)Long-Term Mindset & Vision (if you're selected, we'd like you to come for the ride for as long as you can!)Genuine Desire to Help Students & Parents (it's our goal to help students achieve their potential at Contour)Full Academic Year Commitment (e.g. no overseas exchange trips for 8 weeks)Ability to Commit to Hours (e.g. can't constantly reschedule or miss work)Travel to Glen WaverleySign an NDA (e.g. can't distribute our resources/company info to others)Agree to a non-compete clause (e.g. you can't work with competitors!)Past VCE Graduate (we still accept applications from non-VCE graduates in exceptional circumstances!)BenefitsAbove market rate compensationSignificant improvement in collaboration, team, and leadership skills (and you get paid for it)Personalised mentorship, training and feedback to improve your project management and communication skillsCreative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students)Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!)Opportunities for career growth and long-term opportunities in a rapidly growing education company#J-18808-Ljbffr