We are working with a leading provider of direct wireless and fiber internet service for both Gunnison/Crested Butte and rural Castle Rock.
Their unmatched customer service has made them the premier internet service provider in their areas of operation. They are remote location experts and have a mission to provide these rural and underserved locations with an internet service that is equal to what you can get in an urban area. They are seeking a talented, driven FTTH Technician to join their growing company.
As an FTTH (Fiber-to-the-Home) Technician, you'll play a crucial role in deploying and maintaining fiber optic networks directly to residential and commercial properties. Your expertise will ensure high-quality installations and ongoing support for our customers, contributing to the expansion of high-speed internet access across communities.
Responsibilities:Perform fiber optic installations, including fiber cable routing, termination, and splicing, adhering to industry standards and safety protocols.Conduct site surveys to assess installation requirements and plan fiber routes effectively.Install, configure, and troubleshoot FTTH equipment and devices at customer premises.Test and certify fiber optic connections to ensure optimal performance and reliability.Collaborate with engineering and project management teams to coordinate installations and resolve technical issues.Provide technical support and assistance to customers regarding FTTH services, troubleshooting connectivity issues, and resolving service disruptions.Maintain accurate records of installations, repairs, and customer interactions using designated systems or tools.Adhere to company policies, procedures, and regulatory requirements at all times.Continuously update knowledge and skills through training and self-study to stay current with industry advancements.Skills/Must have:Proficiency in fiber optic installation techniques, including cable routing, termination, and splicing.Experience with FTTH equipment installation, configuration, and troubleshooting.Knowledge of fiber optic testing tools and procedures for signal verification and quality assurance.Strong understanding of safety protocols and best practices for working with fiber optic cables.Excellent problem-solving and analytical skills to diagnose and resolve technical issues efficiently.Effective communication and customer service skills to interact professionally with customers and team members.Ability to work independently and as part of a team in a dynamic and fast-paced environment.Attention to detail and accuracy in documenting installations and troubleshooting steps.Willingness to adapt to changing technologies and industry trends.Benefits:Competitive salary and benefits package.Opportunities for professional growth and advancement within the company.Training and development programs to enhance technical skills and knowledge.Collaborative work environment with supportive colleagues and managers.Contribution to the expansion of high-speed internet access and community development.Salary:$Competitive, based on experience and qualifications.Join this team and be part of delivering high-speed internet connectivity to homes and businesses. Apply now to become an essential member of our client's FTTH deployment team!
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