Public Sector People are recruiting for an experienced Claims / Grants Support office r on behalf of a State Government Department.
The purpose of this role is to ensure applications are process and ready for assessing.
This is a Temporary opportunity for 3 months + potential extension or direct appointment.
Benefits of the Role: Central Brisbane CBD location $58.02 per hour + Super Monday to Friday – 36.25 hours per week Government opportunity with plenty of potential!
Immediate start available 3-month contract + extension Responsibilities will include: As the Claims/Grants Support Officer you will have responsibility for the following: Answering inbound calls from clients making applications and handling enquiries.
Returning and making outbound calls seeking further information Facilitate the workflow of the department and provider applications, service agreements, renewals, claims and adjustments via the online grants management system.
Research, analyse and streamline business processes to increase operational efficiency and reduce compliance costs to service providers.
Support the management of a suite of programs, including management of funding rounds and contracts, to ensure the strategic aims and objectives of the Government are achieved.
Provide advice on policy development, operational planning and programs, financial system requirements, and legislative issues related to the branch.
Develop and maintain effective linkages with other work areas to ensure policies and program proposals are consistent with departmental objectives and achievable within the constraints of business systems and operational requirements.
About you: Strong attention to detail.
Excellent Communication skills via both phone and Email.
Ability to work at a fast pace, and handle multiple priorities.
Have experience working in a Claims, Grants or application processing role previously.
Experience working in a government department previously.
You will be required to pass a Police check before starting this role ***PLEASE APPLY WITH YOUR CV IN "WORD" FORMAT***