Townsville Aboriginal and Islander Health Service – Townsville QLD This position is responsible for the provision of high-level operational support to the Director of Health Services and Quality and Compliance Team. This will include support around quality and compliance processes in the corporate, health and community health space.While the position reports to the Director of Health Services the position will work closely with the broader Primary Care team and the Quality and Compliance team to support quality, risks and compliance processes.Key Responsibilities and AccountabilitiesPrepare audit schedules, update audit tools, and oversee and conduct internal auditsOversee and support external audits (accreditation) in consultation with the Director of Health ServicesMaintain compliance records and support Managers/Practice Leads to develop, implement, monitor, evaluate and review actions which address non-compliancesLiaise with Managers / Program Practice Leads to support audit and complianceMonitor and support the implementation of quality management processes within TAIHSMonitor progress towards relevant targets and / or support and assist with completion of all reporting by due dates in accordance with service agreementsComplete all quality management tasks by the required date in line with quality management proceduresUpload Contracts to LogiQC and record relevant compliance itemsAssist with the preparation, submission and tracking of reports to funding bodiesMaintain key contacts for all contractsUpload reports in TAIHS Quality management System (LogiQC)Support the development and lodgement of MoUs and other agreements, and related compliance items, review dates, and any other related tasksAssist with the development and auditing of policies, procedures and other documents, and the management of recordsRecommend changes to procedures and/or practices as a result of audits and amendment to regulatory standards.Contribute to the mitigation of risk prevention with the Primary Responsible PHC Risk Manager (PHC Director/s) and the development of a safe workplaceAssist with training and facilitation of internal workshopsAssist with relevant meetings through minute taking, actions /tasks, preparation and distribution of papersRequired Qualifications and ExperiencePossess a relevant qualification in the field of health, community services or quality auditing or at least 5 years' experience in a business support role and / or contract managementProven ability to employ interpersonal communication skills (both written and verbal), critical thinking problem solving skills in the work environment and to support others to problem solve challenging situations and issuesProven ability to implement support project planning and implement project plans and the achievement of project outcomesManaging and Leading Internal Audits CertificationDemonstrated analytical and negotiation skills with the ability to prioritise and manage complexity in the workplaceDemonstrated competence in the application and use of primary health software packages and supporting primary healthcare toolsRequired Licenses and ChecksAbility to pass a National Police Check – No Serious/Criminal/Court RecordsCurrent Blue Card (Queensland's Working with Children Check)Proof of qualifications and current registration (as appropriate) are to be provided prior to commencement of employmentConditions and Benefits of the PositionTAIHS provides access to an employee assistance program and access to learning and development opportunities. Your employment experience with TAIHS will include work-life balance with competitive salary and benefits, leave entitlements, career progression opportunities and the chance to make a difference to the people and communities.TAIHS is committed to building an inclusive culture that respects and promotes human rights and diversity. The position involves working with a multicultural organisation where the majority of employees, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Employees demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people communicate effectively and empower Aboriginal and Torres Strait Islander people.TAIHS acknowledges that we respectfully journey together to aspire to be a culturally capable organisation. We are an inclusive, equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders, ethnicities, ages, languages, sexual orientations, people with a disability, and those with family responsibilities to apply.To Apply:Please visit the TAIHS Careers Page for more information and Position Description at: https://www.taihs.net.au/working-with-taihs/You must submit the below documentation;CV/ResumeOne page cover letter detailing how you will achieve success in the positionApplications Close: Wednesday, 06 November 2024 at 5:00pmABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE ARE STRONGLY ENCOURAGED TO APPLY
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