2Ic

· Full Time Position · Guaranteed base earnings attractive commission · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Emerald Technology & Entertainment Team is seeking a passionate, customer service focused 2 IC to join them in delivering Great Service, Always to their customers.
As a 2 IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.
To be successful you must: · Have a passion for retail · Be highly motivated and results driven person with outstanding customer service and communication skills · Enjoy working in a team environment What we require: · Experience in (or ability to work in) a customer focused, successful retail business · A high level of Technology and Entertainment product knowledge to support customer queries · Experience in retail management with an excellent sales track record · Have the ability to maximise sales, assist with coaching, leading and motivating an enthusiastic team · Ability to service your customers while managing work tasks around their needs · Going above and beyond to provide exceptional customer focused problem solving · Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services · Passion to exceed individual and store sales targets · Flexibility across retail trading hours including weekends, public holidays and late night trades What we offer: · Generous staff discounts · Attractive commission based structures · Fantastic incentive based promotions · Harvey Norman is a strong advocate of career progression with a wide support network for professional development · An environment where good performance is recognised and rewarded · A flexible and positive work environment If this role exhilarates your passion for a new opportunity then please submit your application for consideration.