The Head of Quality ANJ is responsible for developing and executing quality and food safety strategy for the ANJ region, in line with corporate strategy and values. This is a critical role leading the end-to-end Food Safety and Quality team focused on achieving successful financial and operational results through driving agility, technology, and continuous improvement, focusing on modernization and achieving established goals and objectives.This position interacts cross-functionally with leaders of the various Kraft Heinz Business Units, as well as Corporate Business Partners and Functional Experts driving a collaborative approach to the business and operations. This individual is also external-facing and responsible for building relationships with governmental bodies and other industry leaders to ensure best-in-class programs and a forward-looking, preventive approach to Food Safety and Quality.The Head of FSQ, ANJ is leading the process of FSQ transformation, including the team, as well as processes and systems to build unmatched, modern, and proactive solutions that add value to the entire organization.This is a critical role in the organization reporting in a matrix organization to the Chief Quality Officer and Head of the Supply Chain for the region.Core ResponsibilitiesProvides overall leadership for the company's Quality and Food Safety standards throughout the BU.Leads and directs the BU Quality functions to obtain optimum productivity while reaching strategic goals.Collaborates with R&D, Commercial, and Operations colleagues across multiple BUs and Regions to maximize ongoing quality standards.Drives transformation and strategy execution to achieve business results and modernize FSQ in the zone starting from the team and ending with systems and processes.Develops and implements long-term improvement plans that impact the achievement of business results and incorporates a forward-looking and proactive approach to all aspects of Quality.Leads FSQ transformation through digitalization and implementation of modern technology.Oversight of the Quality Operations team who manages the daily operational systems and programs.Oversight of the Quality Excellence team who manages network-wide programs, including Microbiology and Food Safety, Copacker and Supplier Audit, Corporate and Manufacturing Sanitation, and Quality Systems and Internal Audit.Oversight of the Quality Innovation team who supports Regulatory Label Compliance and New Product Development programs.Ensures integration of FSQ function with operations and business on all applicable levels.Drives global standards and influences strategies to Global FSQ teams. Collaborates with Global FSQ leadership members and committees, contributing to global policy review and quality systems review, decision-making, and development.Provides technical direction, leadership, and conflict resolution at the BU and KHC enterprise-wide levels.Oversees technical and professional development of the zone Quality functions.Manages staff selection, performance, development, and training processes to ensure team competencies and capabilities to reach the business goals and expectations.QualificationsBS in Food Science, Nutrition, Engineering, or related field required.Master's degree in Food Science or other relevant technical field preferred.15+ years of relevant experience with exposure to food science/engineering, food safety, nutrition/labeling, or product development required.Experience in digitalization and modern technology in the Quality field including the use of AI and advanced analytics.Hands-on experience in Six Sigma, SPC, and Engineering statistics.Strong leadership, managerial, communication, organizational, and presentation skills.Proven track record of building and transforming teams.Excellent interpersonal and communication skills which facilitate the ability to negotiate and influence business partners when dealing with highly complex situations.Capable of driving change transformation and strategy execution to achieve specific business results.Area(s) of ExpertiseModern Technology and solutions, AI, SPC, advanced analytics.Team transformation.Leading change and transformation in approach to consumer, customer, and stakeholders.Nutrition and labeling depth.Experience in dealing with government regulators.Advanced Product Knowledge.Specification tools and structure.Quality Management Systems.Global Food Safety Initiative certification programs.Quality and Food Safety Auditing.Sanitation Management and Practices.Regulatory Compliance.Problem solving/issue resolution.Conflict management.Customer and Consumer Understanding.Regulatory hierarchy and scope of authority.
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