BruntWork | Full time: 35 paid hours per week or more
Work Timezone - Must be a City eg London Coorparoo QLDWork Schedule Fixed ScheduleJob Type Full time: 35 paid hours per week or moreDate Opened 11/19/2024Remote JobIndustry OtherJob DescriptionThis is a remote position.
Schedule: Total hours: 40 hours per week or 8 hours per day
Monday - FridayWith 30-minute paid break in betweenClient location or time zone: Brisbane, QLD, Australia - AEST
Company/client overview: The client's business operates in the e-commerce sector, specifically in the vaping industry. The company manages multiple websites selling vape products and related items.
Job Summary: We are seeking an experienced Zoho Expert to join our team and optimize our workflows by integrating and maximizing the use of the Zoho suite of applications. This role will be instrumental in streamlining our business processes, enhancing productivity, and ensuring seamless data flow across Zoho applications.
Responsibilities: Zoho CRM Management: Customize, optimize, and maintain Zoho CRM to manage client data, sales pipelines, and lead tracking effectively.
Zoho Inventory Integration: Integrate and configure Zoho Inventory to synchronize with other applications, facilitating efficient inventory management and stock tracking.Zoho Desk Setup: Set up and manage Zoho Desk to provide outstanding customer service by organizing support tickets and automating response workflows.Zoho Sales IQ Implementation: Configure Zoho Sales IQ to track and engage website visitors, manage leads, and monitor customer interactions in real-time.Zoho Forms Customization: Design and customize Zoho Forms for various business needs, ensuring they are fully integrated with CRM and other applications.Zoho Flow Automation: Utilize Zoho Flow to create automated workflows, enabling smooth data transfer and integration between Zoho applications and other software tools.
RequirementsProven Expertise: Extensive experience working with the Zoho suite of applications, specifically Zoho CRM, Zoho Inventory, Zoho Desk, Zoho Sales IQ, Zoho Forms, and Zoho Flow.Technical Skills: Strong understanding of integration methods, API usage, and workflow automation within Zoho.Process Improvement: Ability to analyze existing workflows, identify inefficiencies, and implement effective solutions using Zoho tools.Problem Solving: Exceptional problem-solving skills to troubleshoot and resolve technical issues quickly and effectively.Communication: Excellent verbal and written communication skills to document processes and train team members on optimized workflows.Attention to Detail: High level of accuracy in managing data and configuring applications.Preferred Qualifications:Zoho Certifications: Certification in Zoho CRM or other Zoho applications is a plus.
Experience with Integration Tools: Familiarity with additional integration platforms and tools that work with Zoho applications.Project Management: Ability to handle multiple projects and meet deadlines, with experience in agile methodologies being beneficial.
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