Job Description Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in – on time, every time – so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries.
We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team — including believing in you.
We are currently looking for a Chemistry Technical Manager to join our growing team! JOB SUMMARY Develop, apply and maintain quality standards for sample testing process, documents, methods and procedures that comply with cGMPs, GLP, 21 CFR, ICH, Monograph, ISO and FDA regulations and guidelines. Schedule frequent meetings with top management to deliver presentations, protocols, reports, and all other data to keep them current on all projects and equipment schedules.
ESSENTIAL RESPONSIBILITIES Follow and implement all management related activities within the internal SOPs (QSD, GEN and COP) as they pertain to the laboratory and R&D/Validation tests. This position requires the capability of working in cross-functional teams and to achieve departmental goals. Ensure processes related to the department are being followed by laboratory personnel (e.g. Good documentation practices, Good Laboratory Practices, internal SOPs as they apply to the lab). Provide technical expertise for customer inquiries. Act with impartiality and work in accordance with the Chemistry Laboratory and management. Communicate possible impartiality risks to management from the Chemistry Laboratory operations to Quality Assurance and/or Management. Assist in writing, revising, and approving standard operating policies and procedures for the laboratory. Assist in writing, revising, and approving all method and form updates including associated documents. Participate in maintenance and improvement of training modules for operation of instrumentation, performing testing, recording, evaluating, and reporting quality data. Participate in maintaining and establishing organizational policies and operating procedures for the laboratory in a technical capacity. Manage Department PT program and results as per SOP. Keep abreast of all regulatory procedures and changes that pertain to the laboratory. Manage prevention or mitigation of issues in new and/or existing methods. Manage R&D, Validation, and optimization laboratory testing services. Ensure customer satisfaction by laboratory communication to customers providing clear testing TAT's when available and timely updates when schedule for testing is not certain. Ensure adherence to method validation, verification and transfer processes are followed as per the SOPs. Manage the dashboard for overall quantity and quality of testing services provided and performed by the laboratory. Participate in external and internal, regulatory, and other audits when needed. Recommend response to laboratory related complaints, considering test reports and records, legal standards, and complaint validity. Must be able to operate/maintain equipment, including preventive maintenance of laboratory instruments and safety equipment. Maintain a high degree of technical competence, may attend professional conferences and seminars for information on techniques and instrumentation. Responsible for working alongside the Safety officer/committee to ensure employees are following safe work practices in the laboratory. MINIMUM QUALIFICATIONS Minimum of a Baccalaureate Degree is required; concentration in Biological or Chemical Science and a Masters or higher degree is preferred. A minimum of ten (10) years in the cosmetic, pharmaceutical, or related field, and four (4) years of regulatory, quality control, or quality assurance experience or equivalent is required. Must have a general working knowledge of 21 CFR, USP/NF, EP, JP, AOAC, ICH, GxP, cGMP, cGLP and/or ISO standards and guidelines. Must have the ability to communicate clearly in English, both orally and in writing, with scientific and non-scientific personnel. Must have the ability to communicate effectively and solve complex problems. Must be proficient in using Windows programs, Access, Acrobat, Chromeleon, Qtegra, Omnic, ValPro, Data Logger Software, Sievers DataPro2, and Insight with the ability to access, input, and retrieve information using a computer. Must be able to lift and move heavy items in the laboratory (glassware, solvent bottles, equipment, etc.). Must be able to work efficiently under pressure and successfully function in a fast-paced environment. PHYSICAL DEMANDS Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components. Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens. Noise level varies from quiet to loud. Temperature varies from hot to cold. Interactive and fast-paced team-oriented tasks. Overnight Travel is required at the discretion of management. Occasionally lift and/or move up to 25 pounds. Vision and depth perception required. BENEFITS: Progressive 401k Retirement Savings Plan. Employer Paid Short-Term and Long-Term Disability, and Life Insurance. Group Medical. Tuition Reimbursement. Flexible Spending Accounts. Dental. Paid Holidays and Time Off. Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status.
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