Youth Case Manager – Housing/Homelessness

Details of the offer

Number of Positions Available: 1
ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities.
Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.
About the role We are seeking a values-driven and proactive Youth Case Manager to deliver high quality case management support services to young people including families with accompanying children who are at risk of or experiencing homelessness. This role develops and implements client led case plans that achieve set outcomes.
Reporting to the Client Services Coordinator, this is a Max Term (until June 2025), full time position based in Shepparton, Victoria. Salary and conditions are in accordance with the SCHADS Award Level 5.
You will successfully Undertake intake and assessment of individuals entering the Refuge. Identify clients who may be at risk of suicide or non-suicidal self-injury. Defuse and manage situations where a resident is displaying inappropriate and/or anti-social behaviour. Develop individual case plans in collaboration with clients and include a range of interventions that address the needs or goals of clients. Undertake duties in relation to the administration and running of the youth service duty desk, minimum of one day per week and as required. Assist clients to access support services and establish community supports, and where needed are assisted through advocacy with service providers. You will have A tertiary qualification in social work, welfare, community development or related field. Diploma is recognised with 5+ years' experience and ability to study towards tertiary qualifications. A minimum of three years' experience in a social service environment preferably the youth sector. A current Victorian Employee Working with Children Check. A valid Victorian Driver Licence. A working knowledge of the challenges facing young people in today's society such as alcohol and other drugs and homelessness, and the impact this may have on physical and mental health. What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as:
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service Opportunity for career development An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution How to Apply If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.
We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
As part of our commitment to equity of access and inclusivity for all, if you require assistance or an adjustment/s to our recruitment process, please email our Talent Acquisition Team at
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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