Youth And Family Worker

$ 52,283+ super + not for profit salary packaging benefits Fixed Term Part Time Contract – to 26 JAN 2026 with possibility of extension 3 days a week for real work/life balance Location: Kabi Kabi/Gubbi Gubbi (Moreton Bay) QLD Rewarding work – every day you know you're making a real difference Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.
United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
Find out more about us and our purpose.
Your Opportunity The Youth and Family Worker role in Moreton Bay supports young people and their families through the Assisting Students and Parents (ASAP) program, providing flexible case management tailored to individual needs.
Services are delivered in schools, community settings, and family homes, with a focus on maintaining engagement in education or vocational settings, fostering improved family relationships, and encouraging active community involvement.
The role is integral to the success of programs like ASAP, which supports young people at risk of disengaging from education, and linking clients with accommodation options, counselling, mediation, and other vital supports.
This community-based initiative aims to empower young people to overcome challenges and build stronger, more resilient futures.
The future lies with our youth.
Be part of our amazing team empowering young people to re-engage with education and achieve their goals!
Your Key Responsibilities Provide person-centred case management support for clients in line with MA's National Case Management Approach, including creating individualised, goal-oriented support plans that are SMART, and conducting regular reviews with clients and supervisors.
Work collaboratively with high schools and wellbeing teams to connect with referred students, assess suitability for support, and facilitate improved family relationships, school engagement, and participation in education or vocational settings.
Respond to client referrals from internal and external support services, conducting thorough assessments and completing intake processes, including providing information on service rights, responsibilities, and consent.
Develop professional relationships with schools and external stakeholders, collaborating with school student support teams, other service providers, and government agencies to facilitate seamless client support and referrals.
Actively advocate for clients with other services and assist them in accessing supports, including attending appointments and providing transport if required, to promote independent engagement.
Build culturally safe relationships with Aboriginal and Torres Strait Islander communities and relevant services to enhance engagement and deliver culturally informed support.
Create and maintain accurate case management files and records in line with Mission Australia protocols, ensuring completion of internal and external reports, impact measurement, and quality program activities.
Requirements for Success With a significant background in Community Services and/or Mental Health sectors, you will be confident in your values based approach and assessment processes.
Other requirements include: Relevant tertiary qualifications in Community Services, Social Work, Behavioural Sciences, or a related human services field, with at least 2-3 years of experience.
Demonstrated ability to support young people experiencing complex challenges, including engaging with parents and/or carers, and providing specialised or complex therapeutic interventions.
Strong crisis management, case management, referral, and advocacy skills, with knowledge and understanding of Child Protection legislation and child safety concerns.
Effective time management and organisational skills to manage a caseload, meet deadlines, and balance additional program activities as required.
Well-developed written and verbal communication skills, including the ability to prepare clear, concise case notes and present information effectively to diverse audiences.
Strong listening and engagement skills, with the ability to build and maintain positive relationships with clients, colleagues, and external stakeholders.
A professional and resilient approach to the role, maintaining professional boundaries, self-awareness, and personal wellness, while contributing positively to team dynamics and work practices.
Must hold current driver licence with no restrictions Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment.
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email ****** or visit our Careers page for additional contact details.
We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
For culturally safe support or assistance with your application, please contact us at ****** Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including: Make a meaningful difference to the lives of Australians in need Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support.
Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How To Apply To be considered for this opportunity, click 'apply' and send your application today!
As a committed Circle Back Initiative employer, we will respond to your application.
Applications for this role are shortlisted as received and we are interviewing through the advertising period.
Apply now to be considered for this exciting and important role in our community.