Are you ready to take the next step in your career as a Business Analyst?
Join one of the world's leading IT services, consulting, and business solutions organization.
Founded in 1968, the company consistently ranks among the top global IT service providers.
With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail.
The leading consultancy firm is looking for a skilled Business Analyst on a 6 month contract.
With a hybrid working model, you'll enjoy the flexibility of remote work while collaborating on-site 1-2 days per week.
The contract is confirmed as inside IR35.
Want to be part of a team that thrives in excellence and shines?
Feel free to reach out and apply today!
Responsibilities: Attend meetings (onsite and remote) to gather business and end-user requirements.Facilitate workshops with stakeholders and end users.Document As-Is process flows, wireframes, and storyboards.Contribute operational and technical insights to To-Be design ideas.Convert business inputs into user stories and detailed requirements.Document business requirements and acceptance criteria.Manage testing processes, including script development and hands-on testing.Skills/Must have: Proven experience in Business Analyst roles with stakeholder management and detailed requirement gathering.Experience in contact centres and contact centre technologies preferred.Familiarity with Amazon Connect and chatbots is a plus.Strong Excel and PowerPoint skills for client deliverables.Experience in Agile environments with strong team collaboration.Ability to document business requirements with clear acceptance criteria.Benefits: View to ExtensionSalary: Up to £350 Per Day #J-18808-Ljbffr