Mining - Engineering & Maintenance (Mining, Resources & Energy)Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.Join us at Sandvik, where we are dedicated to delivering excellence and innovation in the mining and construction industries.The roleYour primary responsibility is to oversee the day-to-day activities of the Customer Service Centre teams in both the workshop and field service operations. This involves utilizing your expertise to complete quotations, maintain work in progress, and provide hands-on support when required, all while ensuring that employees are working efficiently and effectively to meet project deadlines.You will maintain high levels of productivity and quality while motivating and engaging employees to perform at their best. You will need to be adept at identifying and resolving any issues that arise ensuring that all work is completed to the highest standards of quality and safety, while ensuring all employees conduct themselves in accordance with our EHS Vision to achieve Zero Harm.Areas of responsibilityBuild and maintain strong customer relationshipsMaintain a firm commitment to the quality objectives of the company and adhere to the current Australian standardsCoordination of all warranty claims as per SMCs warranty policies, while contribute to achieving revenue within budgetsCarry out repairs, maintenance, and fault diagnostic work on heavy duty plant equipment as per the appropriate site policesOversee the operation and maintenance of the Mount Isa facility & participate and champion site safety and toolbox meetingYour profileThe Successful candidate for the Workshop Supervisor role must have strong technical knowledge, leadership skills, and effective communication abilities. The role is critical to the success of CSC teams and the broader business, offering an exciting opportunity to lead in a dynamic environment, contributing to organizational growth. A mining industry background, trade qualification, excellent communication, and experience in high-pressure workshop environments are essential.Agencies need not apply.You must have the right to live and work in Australia to apply for this job.What we offerJoin us for an exciting career with endless opportunities! Our company offers a variety of benefits that will make you eager to start your next adventure.Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.Talent Acquisition SpecialistSam LingmanDon't provide your bank or credit card details when applying for jobs.Thinking about a career as a Workshop Supervisor?Explore job and salary trends, in-demand skills and role reviews.#J-18808-Ljbffr
