A reputable truck dealership in Perth, Western Australia, is seeking a skilled Workshop Controller to lead and manage their dynamic team. Working with premium brands such as Mercedes-Benz, Freightliner, and Fuso, this role offers the chance to be an essential part of a well-established dealership, ensuring the smooth running of workshop operations.
About the Role:The successful candidate will be responsible for overseeing the daily operations of the workshop, providing support to technicians, and maintaining high standards of customer service. You will also work closely with service advisors and focus on improving workshop efficiency and profitability.
Key Responsibilities:Lead and mentor technicians and apprenticesManage workshop operations, including scheduling and allocating tasksMaintain accurate records of work orders, invoices, and job progressEnsure top-quality customer service and satisfactionDevelop and implement strategies to enhance workshop performanceCommunicate with service advisors to keep customers updatedEnsure compliance with warranty guidelines and company standardsWhat's On Offer:Competitive salary based on experienceOngoing training, including in-house and manufacturer programsLong-term career growth opportunities in a supportive environmentModern workshop facilities with advanced diagnostic toolsComprehensive employee benefits, including health discounts and support programsAbout You:Qualified mechanic with experience in team leadershipStrong communication and problem-solving skillsDedicated to promoting a safe work environmentExperience with European, American, or Japanese truck brands is a plus, but not essentialThis is an excellent opportunity for a motivated individual ready to take the next step in their career and join a forward-thinking dealership in the heavy vehicle industry. Apply today to be part of this growing team.
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