Workplace Technology Lead

We are looking for a Workplace Technology Lead to oversee and enhance our workplace technology infrastructure. This hands-on role combines leadership and technical expertise, managing IT operations, systems, and digital transformation projects. You'll guide a small IT team and ensure our technology aligns with business goals, while providing user support across a mixture of Windows, Linux, and aging systems.Key ResponsibilitiesIT Operations: Oversee Microsoft 365, servers, networking hardware, and ensure operational stability across systems.Helpdesk Support: Act as the escalation point for technical issues and manage helpdesk operations.Team Leadership: Lead and mentor a small IT team, ensuring project delivery on time and within budget.Project Management: Lead digital transformation initiatives, upgrading systems to improve efficiency.System & Network Management: Manage firewalls, VPNs, network security, backups, and disaster recovery.Stakeholder Communication: Translate business needs into technical requirements, ensuring smooth communication between teams.Skills & Qualifications5+ years of IT experience in a similar role.Expertise in Microsoft 365, Windows/Linux server management, and networking.Strong leadership and project management skills.Ability to manage multiple projects, with a focus on security and business alignment.
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