At Zeal Futures, we credit our success to our people. We've cultivated a dynamic environment where your commitment to excellent service and strong people skills will shine.As a Workforce Solutions Specialist, working in the Group Training Industry, you will mentor, support and coach our Apprentices and Trainees to successfully complete their trade. As a 'people person', you will enjoy networking and building relationships with new and existing clients to maintain and grow your caseload.As an ambassador for Zeal Futures (and the VET industry), you will promote Apprentice and Trainee solutions to existing and potential customers within your region.You will also be responsible for:Executing strong caseload management by monitoring all placements, initiating corrective actions as appropriate and creating relevant records for our employees.Conducting WHS Inspections and Incident Investigations supported by the internal HR & Safety team.Working collaboratively with our host employers to ensure an outstanding employment experience for our Apprentices and Trainees.Providing coaching, guidance, and support to your caseload of Apprentices and Trainees during their employment with us.Building and maintaining strong links within your region's employment sector to identify suitable host employers.Networking within your region to promote the Group Training concept and services of Zeal Futures.This fast-paced role involves lots of travel within your region as you service your caseload of clients across various industries.What you'll get in returnAs well as a fun, supportive and inclusive environment, you'll get:A fully maintained company car—yours to use anytime, anywhere!Rostered Days Off (RDO) to recharge and relax.Flexible working options to suit your lifestyle.Ongoing training and development to keep growing and upskilling.Make a real impact with a not-for-profit that's dedicated to changing lives.17.5% Annual Leave Loading for that extra boost on your holidays.Access to our Employee Assistance Program (EAP) for support whenever you need it.Discounted fitness and lifestyle perks to keep you feeling your best.Corporate rates on health insurance for peace of mind.Company provided laptop and phone to keep you connected.What you'll bring to the tableYou will be a real people person who doesn't mind striking up a conversation. You are results-driven, can juggle priorities like a pro, and strive to achieve the best outcome for your Host Employers and Apprentices and Trainees.You will also:Hold a formal qualification or equivalent professional experience.Love being on the road and travelling within your region.Be adept at meeting and managing customer expectations.Build strong professional relationships quickly that stand the test of time.Have previous experience in customer-centric roles.Be a highly motivated, driven individual who looks forward to a challenge.Maintain a 'can-do' customer-focused attitude with the ability to be a self-starter.Have the ability to demonstrate solid interpersonal skills (both written and verbal).Be a flexible, results-oriented professional with impeccable personal presentation.How to ApplyTo apply, please follow the 'Apply Now' button below and upload your Cover Letter and Resume. Please note that only applications that address the Selection Criteria will be considered.Zeal Futures may contact shortlisted candidates prior to the closing date.Zeal Futures are committed to equal employment opportunities, ethical practices, and the principles of cultural diversity. We encourage applications from all members of the community, including people from indigenous backgrounds, women seeking non-traditional trade opportunities, and mature-aged people.
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