ABOUT US To 'Cotton On' to something means to understand or discover the potential of a great idea. As a Group, we've always believed in big ideas matched with a fierce will to bring them to life. In 30 years, the Cotton On Group has grown to become Australia's largest value fashion group, with seven brands in 20 countries across the world, driven by a team of over 20,000 passionate people, and growing.
We make the most of today and always look to tomorrow for new and exciting opportunities. We get involved, roll up our sleeves and make things happen. Join our team in our shared belief that we can make a difference to the lives of everyone we touch – from our backyard to the world.
ABOUT THE ROLE Are you a seasoned professional with a passion for optimising workforce operations and fostering strategic growth? We're looking for a dedicated Workforce Planning Capability Manager to become a crucial part of our Retail Optimisation team at the Cotton On Group. In this role, you'll collaborate with various stakeholders to uphold country-specific workforce priorities and drive impactful optimisation initiatives.
KEY RESPONSIBILITIES Develop and operationalize consistent systems and processes that support delivery of business strategy and customer experience. Collaborate with stakeholders to align and support workforce optimisation objectives based on country priorities. Identify and capitalize on opportunities for optimisation, leading to tangible improvements. Use insight and data to take ownership of strategic planning, encompassing scheduling operations and ensuring scheduling compliance in all regions. Ensure the configuration of systems and rules meets operational requirements effectively. Work in tandem with the People and Performance team to provide technical and behavioural training, empowering users with ongoing system proficiency. Monitor and assess system performance metrics, generating insights for key stakeholders. Analyse compliance data, extracting valuable insights and proposing recommendations. Coach stakeholders in adopting new behaviours and practices aligned with workforce management frameworks. SKILLS & EXPERIENCE Proven experience in workforce optimization and strategic planning, ideally in retail. Deep understanding of business operations and financial dynamics, enabling you to make decisions that align with commercial objectives. Proficiency in crafting and executing effective strategies to drive organisational growth and success with proven experience influencing key stakeholders. Capability to identify challenges, analyse root causes, and develop innovative solutions. The ability to make well-considered decisions by weighing various factors and potential outcomes. Open mindset that embraces creativity and encourages the exploration of new ideas and approaches. Collaborative nature that allows you to effectively work with cross-functional teams to achieve shared goals. OUR CULTURE Here at the Cotton On Group, our people are at the heart of everything we do. We are surrounded by great minds that inspire us every single day. We are a close-knit bunch who encourage and support each other to achieve big things.
On top of this, we know our future success depends on making responsible decisions. Through our Cotton On Foundation, the philanthropic arm of the Cotton On Group, we truly believe we can create meaningful change – and that this is the right thing to do. Our people are our #1 Cotton On Foundation ambassadors and have the opportunity to make a real difference to the lives of thousands of people.
BENEFITS We are committed to personal and professional development, which is supported by an ever-growing and expanding structure. We believe our people deserve the best space to do their best work and to support this we provide:
50% team member discount off all brands (excl. Ceres Life which is 30% off) A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts, and free fitness classes (think reformer Pilates classes, personal training sessions, yoga studio, spin room, and run club!) A brand-new childcare centre onsite – incredible facilities, indoor and outdoor play areas, subsidised cost, and your kids are right next door! The Beckley, our in-house café with chef-prepared healthy meals, coffee and snacks. You can also grab a nutritious take-home meal, taking the stress out of dinner time. Flexible working – enabling you to find the right working rhythm to be at your best. Competitive salary packaging – ensuring we are constantly benchmarking to industry. On-site concierge, let us help you get your life sorted with dry cleaning, car wash, and more. An Employee Assistance Program for you and your family. Returning from maternity leave (or primary carer parental leave)? Work part-time and get paid full-time for 2 months, all part of supporting you during your transition back to work. Team mingle celebrations, speaker's series, surprise and delight moments – the magic happens when we get together. Do you have a dog? Bring them into the office. We love them! At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences, and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.
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