With more than 210,000 members we've been a part of the Tasmanian community for 100 years – we're Tasmania's shoulder to lean on and voice when it matters. Our values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive. With our local knowledge and as the state's number one brand we're here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.
RACT is embarking on a significant transformation journey, and we have an exciting opportunity to join our Quality and Service Excellence team as a Workforce Management Specialist.
This role is responsible for analysing current staffing needs to identify and forecast future efficiencies and implement resource optimisation strategies. We're looking for someone who has strong stakeholder engagement skills and who can be seen as the subject matter expert in workforce planning and provide guidance on key projects. This role will also maintain the day-to-day resourcing, forecasting and scheduling of staff across our Operations team to ensure our front line teams deliver exceptional service to our members.
A little bit more about the role: Utilise advanced data analytics techniques to analyse workforce data and extract actionable insights.Develop and maintain workforce forecasting models to anticipate future talent needs and inform strategic decision-making.Collaborate with P&C partners, business leaders, and other stakeholders to understand organisational goals and workforce requirements.Design and implement data-driven solutions to optimise workforce utilisation, including talent acquisition, retention, and development strategies.Lead the development of workforce planning frameworks, methodologies, and tools to support long-term workforce planning initiatives.Monitor key workforce metrics and KPIs to track progress and evaluate the effectiveness of workforce planning strategies.Provide guidance and expertise to workforce planning team members, fostering a culture of continuous learning and development.Stay informed about industry best practices and emerging trends in data analytics and workforce.We have so much to offer when you join our team. Our flexible work environment helps you balance life's commitments.
We offer exceptional career development. There's also discounts on RACT products and services, access to all member benefits, reward and recognition programs, regular team activities, three reset days additional to annual leave, volunteer day program, paid parenting leave, and dog-friendly Fridays.
By joining RACT you'll be a part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences.
We're looking for someone who has: Bachelor's degree in data analytics, human resources, business administration, or a related field (desirable)3+ years of experience in workforce planning, data analytics, or a related field, with a focus on utilising data to drive strategic decision-making.Proficiency in data analysis tools and techniquesStrong understanding of statistical concepts and experience with predictive modelling and forecasting.Excellent communication and presentation skills, with the ability to convey complex data insights to diverse audiences.Proven ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organisation.Strategic thinker with a results-oriented mindset and the ability to translate data into actionable recommendations.If you want to be part of a workplace where you'll feel like you belong, and you'll have the opportunity to create a real difference in your community and environment - we would love to hear from you!
To apply, please submit your application via seek with an up to date CV and cover letter by Sunday 13th October 2024.
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