Job Description: Are you ready to be part of something truly innovative?
At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team.
This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up.
At DXC, we value collaboration, innovation, and diversity.
By joining us, you'll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.
If you're ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together!
We are seeking a motivated and experienced Claims Team Leader to manage a dynamic team of claims management and support personnel in New South Wales.
In this role, you will be instrumental in achieving our processing, quality, return to work, and customer service objectives.
Key Responsibilities: Lead and mentor a team of claims professionals to ensure optimal performance and development.Oversee the processing of workers' compensation claims and ensure compliance with regulations and company policies.Implement strategies to improve claims processing efficiency and quality.Monitor and analyse claims data to identify trends and areas for improvement.Collaborate with internal and external stakeholders to enhance customer service and support.Facilitate training and development programs for team members.Ensure a positive work environment that promotes teamwork and accountability.Required Skills, Experience and Qualifications: Experience within leading teams.Experience in case management to effectively facilitate outcomes.Well-developed problem-solving and decision-making skills.Negotiation and influencing skills.Knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to injuries.Proven conflict resolution skills and an ability to diffuse potential situations.Strong written and verbal communication skills.Tertiary or relevant qualifications in health/social services are desirable.Ability to work with different IT applications.Understanding of challenges for individuals.Excellent communication on both written and verbal levels.Well-rounded customer service skills with demonstrated outcomes.About DXC: DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds.
The world's largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
Your Working Environment: Our 'people first' mindset comes to life offering the ultimate in working flexibility.
We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.
No matter where you are located, you'll never feel alone and will always be supported with our diverse range of employee interest and social support groups.
Our Culture and Benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities.
We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life.
We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.
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DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process.
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