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Work Coordinator

Details of the offer

Add expected salary to your profile for insights.Grosvenor Engineering Group is a trusted building services partner to leading property portfolios across ANZ. We are passionate about delivering outcomes and long-term value for building owners, managers, and their occupants.With a footprint of 21 branches across Australia and New Zealand, our clients are supported by a workforce of over 830 employees, which includes specialist engineers, technicians, project managers, estimators, site personnel, and service specialists.Due to continued growth, we are seeking a Work Coordinator to join our team in Adelaide, SA.The Role:Manage daily administration activities, i.e., scheduling work, managing client calls, and purchase orders.Maintain client portals, generate invoicing, and work orders to meet client KPIs.Coordinate subcontractor administration and support with monthly reporting.Manage inbound calls from clients and technicians.Selection Criteria:Previous experience working in a customer service-based role.Ideally has exposure in the service industry - however, not essential.Confident with technology and can work within complex in-house systems, including MS Word, Excel, and Outlook.Willingness to learn, with excellent communication skills.Strong time management skills and attention to detail.Possess a positive, proactive customer-focused approach.Graduates encouraged to apply, with training facilitated for the right candidate.Why Grosvenor?Apart from a competitive salary and the ability to expand your career through ongoing professional development, we have awesome perks – including employee income protection. Add this to the great culture that comes with a great team of passionate people all working towards a common goal – delivering the best, proactive service for our clients!Your application will include the following questions:Which of the following statements best describes your right to work in Australia?Please detail your minimum salary expectations (including super).What is the notice period for your current employment?Perks and benefits include Income Protection, Employee Assistance Program, Discounts on Gas & Electricity, Novated Leasing, Discounts on new Vehicles, Discounts on tools, Discounts on flights, accommodation & car hire, and up to 12% discount on health insurance premiums.
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