Access Services Technician II - Evenings, Hobart and William Smith CollegesJob Location:Geneva, NYSalary Range or Hourly Rate:$16.65/hrJob Description:The Access Services Technician II performs routine public service tasks supporting the library mission.
Technician must have strong verbal skills, both oral and written; patience and tact while participating in conversations with patrons; computer data entry skills and the ability to work with sophisticated library applications including circulation, reserve, and interlibrary loan software.Essential ResponsibilitiesAssists the Access Services Coordinator in completing daily evening operations of the Access Services Department.Performs circulation activities including the charge and discharge of materials to an account, creating and updating records, and generating reports.Exhibits excellent customer service skills when consulting with patrons regarding their library account.Performs activities related to course reserves such as creating lists, adding items to lists, removing books from reserve during and/or after the term, and keeping the reserve shelves in order.Performs preliminary searching needed before processing outgoing interlibrary loan requests.Performs interlibrary loan lending and shipping activities.Participates in the development, implementation, and administration of student training tools, and oversees student assistants in a variety of assigned tasks.Participates in the maintenance of print and microform collections.Participates in department planning activities.Demonstrates knowledge for the Colleges' educational philosophy and mission.Demonstrates an awareness of and sensitivity to unique social, cultural, and economic circumstances.Performs other related duties as required.QualificationsAssociate degree or equivalentExcellent written and verbal communication skillsExcellent customer service skillsBasic computer knowledge and skills and an aptitude to learn new softwareThe ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.Job URLhttps://apply.interfolio.com/155980Posting Start Date:Monday, September 30, 2024Posting End Date:Wednesday, October 30, 2024
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