Wilson Group | Corporate Concierge Officer

Details of the offer

Wilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming Australasia's leading provider of integrated Security Solutions. Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth.
ABOUT THE ROLE: Corporate Concierge, and Gatehouse positions Location(s) – Adelaide CBD, Southern and Northern Suburbs Full-Time, Part-Time, and Casual positions available 12-hour shifts Level 4 guarding rates Onsite parking available at some locations Wilson Security is expanding in Adelaide, securing additional contracts that strengthen our presence in the whole of SA. This growth has created new roles within our Adelaide team, focused on enhancing response and support capabilities for our existing teams and clients.
These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.
DUTIES & RESPONSIBILITIES: Providing strong Customer Service to tenants, visitors, contractors & clients Proactively monitoring CCTV and Access Control Systems and Work Order Systems Experience with fire panels is essential Conducting building patrols to actively report and mitigate security & safety risks Identifying and reporting hazards and building faults for rectification Providing support to tenants and clients Managing contractors and deliveries Responding to emergency situations WHO WE ARE LOOKING FOR: Strong Customer Service Skills Proactive and problem-solving mindset Ability to work well in a team or autonomously Demonstrated ability to work effectively on a 24/7 roster Australian Citizen or hold Unlimited Work Rights Previous experience in Corporate Concierge security role Demonstrated ability to prepare and write reports Demonstrated ability in the use of Computers and Security related systems (Access Control, CCTV) Availability and physical fitness to walk and stand for long periods Valid SA Security License Current First Aid Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
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