Job Description Full-time, permanent opportunity at Westpac's Northland branch. Significant leadership role with a direct impact on the community. Elevate your leadership career with Australia's most established bank. Empower your team to empower your community. Lead a diverse, inclusive and vibrant team to further success.
When you join Westpac Group, you'll be empowered to make a difference, speak your truth and create a future worth striving for. But best of all, you'll be joining a whole organisation of people who love working together to help others create their best future.
We have a superb opportunity for a Bank Manager to join us at our Northland Shopping Centre branch in Preston! As a Bank Manager , you'll be the head and heart of a frontline banking team that loves to exceed the expectations of our local customers, whilst playing a hands-on role in a community you're proud to call your own.
Inspiring a team of customer service, sales and business specialists, you'll set the standard for the Westpac Group experience – and it'll be an exceptional experience at that! You'll be the driving force behind your branch's success – holding financial, risk and operational accountability – ensuring customer advocacy is at the heart of all you and your team do. You will recruit, coach and elevate your team to deliver a superior banking experience, ultimately contributing to the branch's success. This is a large branch, and so existing Banking and Leadership experience is essential.
How will I help? Oversee daily branch operations, ensuring compliance with risk, policies and procedures. Lead and develop branch staff through training, mentoring, and performance management. Build and maintain strong relationships with customers and the community. Foster a positive and productive work environment that promotes teamwork and accountability. Drive sales initiatives to meet branch targets and enhance customer satisfaction. What will I need to succeed? Strong leadership experience gained in a Retail Banking environment. High-energy, with an ability to inspire and motivate a diverse team. A track record of exceeding sales targets and spurring growth. Financial accountability with expertise in operational and risk management. Commitment to community engagement and local impact. Ability to effectively deescalate and address challenging situations by using strong communication and problem-solving skills. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We're here to empower you with the knowledge and skills to thrive and advance your career with us!
What's in it for me? You'll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, you'll keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What is it like to work there? We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.
How do I apply? Start here. Just click on the APPLY or APPLY NOW button.
Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email
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