Time left to apply: End Date: November 16, 2024 (8 days left to apply)Job requisition ID: REQ-10079661At ING Australia, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better.Are you a digital content guru? ING Australia's Digital Channels Growth and Optimisation team are recruiting for a Website Content Editor who is a passionate advocate for quality digital customer experience, has a genuine interest in the technology that provides that experience, and is a competent self-learner.This is an entry-level job into the Digital and Assisted Channels Tribe within the Retail Bank at ING that will provide exciting long-term career progression prospects!Ready to do your thing?What You'll DoManaging and prioritising incoming content update requests for ing.com.au, Adviser, and Broker sites (front-end changes)Maintain a backlog of customer experience and performance improvements/fixesIT fault management – working with Service centre and Contact centre to identify faultsRegular content audit support – regular reviews, updates, and record keepingCoordinate publishing requests that are intended to go live outside of business hours delivery teamsWhat We're Looking ForUnderstanding of web and mobile development frameworks and technologiesExperience using Excel for data analysis and PowerPoint for communicating ideasRelevant education (courses) in IT, digital, web development or designStrong communication skills and the ability to communicate with an array of stakeholdersWhat's in it for you?Discounted ING Health InsuranceAn additional Rest Day to support your wellbeingAn IMPACT day to volunteer on approved sustainability activity to give back to our communityAbout UsAt ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly, and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.We are all about celebrating success and as a result, we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.Sound like the kind of place you'd feel at home? We'd love to hear from you.Applications close on 15th November 2024
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