Senior International Freight Forwarding Operations We are a proudly Australian, privately-owned, and well-established freight forwarder, dedicated to delivering comprehensive and personalised integrated forwarding solutions. Tailored to meet the unique needs of each customer, our boutique services are delivered with utmost attention. We are built on a culture that feels like family, grounded in our core values of connection, quality, reliability, and growth. As we navigate through an exciting phase of growth, we're on the lookout for like-minded individuals eager to advance with us.
The role: Are you an experienced professional in International Freight Forwarding Operations? Do you have a passion for managing diverse tasks and delivering exceptional service? We are seeking a Senior Operations Co-Ordinator to join our dedicated team. This role offers the opportunity to oversee comprehensive operational processes and contribute to the growth and success of S.A.L. Global Logistics.
Please Note: This role is based in Brisbane, Eagle Farm and relocation costs will be considered for the right candidate.
Key Responsibilities: Manage all operational processes: documentation, transport/cartage, unpacks, warehousing Problem-solving and conflict resolution Liaise confidently: communicate with service providers and customers Ensure compliance: Australian Customs, Quarantine, and Border Clearance requirements Handle import customs reporting and export EDNs & PRAs Oversee end-to-end shipments: imports, exports, and quoting Act as a proxy account manager for clients Streamline operations. Key Skills & Experience 5+ years experience in international freight forwarding operations Extensive 'Operations All-Rounder' experience across imports, exports, airfreight, and seafreight Strong operational knowledge of Australian Customs, Quarantine, and Border Clearance requirements Proficiency in documentation, transport/cartage, and warehousing activities Excellent problem-solving skills and the ability to resolve conflicts Effective communication skills, both internally and externally Experience with CargoWise One What we offer: Hybrid working arrangement Industry-leading benefits in international freight forwarding Modern Eagle Farm office with on-site parking A welcoming and inclusive environment with perks including a laptop, ultra-wide screens for home, and an additional 1% superannuation A strong focus on work-life balance, including a paid day off on your birthday and a comprehensive in-house parental leave policy Relocation costs considered for the right candidate Join Us: If you're driven to excel in this role and share our commitment to exceptional service, we would love to hear from you. Please apply with your CV and Cover Letter.
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