locations Australia | SEQ | Brisbane - 146 Kerry Rd Australia | CQ | Rockhampton Branch Australia | NT | Darwin Branch Australia | CQ | Mackay - Hastings Park Australia | FNQ | Townsville time type Part time posted on Posted 2 Days Ago job requisition id JR111236 Company :Hastings Deering (Australia) Ltd Company :Hastings Deering (Australia) Ltd About the Role Hastings Deering is on the hunt for a Warranty Administrator to join our award-winning team . This is a Permanent, Monday to Friday role which can be based out of any of our larger branches (Brisbane, Mackay, Townsville, Rockhampton or Darwin) As a Warranty Administrator, you will: Prepare and submit all warranty claims for equipment sold and serviced by the companyResponsible for the correct interpretation of Caterpillar and other manufacturers warranty guidelinesGoodwill claim requests are prepared at the service departments request and submitted to the Caterpillar Service RepresentativeClaim preparation will be determined by the policies and procedures in the manufacturer's warranty guide and the Hastings Deering warranty processesKnowledge of the locations of the manufacturer's warranty guide and HD company proceduresEngage with the Business Centre for parts return to Caterpillar and other manufacturersEnsure claims rejected or partially returned by Caterpillar and/or other manufacturers are corrected with justification and resubmittedEnsure all rejected or partially accepted settlements are processed within company guidelinesMaintain good communication with Caterpillar and other manufacturersProvide feedback to service department on major problems with claims that may hinder the settlement processWhy Hastings Deering? At Hastings Deering, our people are our heart – from their first day with us right up to their last. As one the top Caterpillar dealers globally and part of the Sime Darby network, you'll have access to extensive and borderless career development opportunities and enjoy an internationally recognised work culture. Whether you're looking to take your career to the next level or achieve more balance in your schedule, we offer diverse opportunities for talented professionals to join our team and start something big. You'll have access to: Opportunities for training, mentorship, and career development specific to your role.Competitive remuneration package and annual salary reviewsWork life balance through flexible working arrangements.A supportive, diverse, and inclusive team spread across Australia and internationally. Access to growth opportunities at a regional, national, and international level through our global Sime Darby network. Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.Employee discounts, rewards, and incentive programs.Paid parental leave optionsSalary continuance insuranceFree on-site parking About You A successful teammate will have experience in: Basic Microsoft office proficiency Completion of high school certificate People skills Attention to detail To Apply: Hit the 'Apply Now' button Enquiries: Please call Contact Person: Brianna Klinberg – About Hastings Deering Hastings Deering is one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine. We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia, with our headquarters based in Brisbane, Australia. Who We AreSime Darby Berhad is a partner of choice for the world's best brands in the Industrial and Motors sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 24,000 employees and a presence in 17 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia.#J-18808-Ljbffr
