Permanent Part Time, 40 hours per fortnight opportunity as an integral member of a professional ward team, assist in the provision of an accurate and timely professional administrative and client focused support service to patients, relatives, visitors and multi-disciplinary health care providers. Provide administrative support to facilitate the smooth admission, transfer and discharge of patients.
Job detailsPosition status: Permanent
Position type: Part-time
Occupational group: Administration
Classification: AO3
Workplace Location
Job ad reference: QLD/RBH576043
Closing date: 17-Jul-2024
Salary Other: $37.68 - $41.90 ph
Job duration: Permanent Part Time, 40 hours per fortnight
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
As the primary contact on the ward, assist and direct patients and visitors by accessing patient information and providing an effective, courteous and professional front counter service.Display professionalism whilst remaining calm and empathetic in delivering a patient focussed service as a member of a multidisciplinary teamContribute to patient flow efficiencies on the ward and throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patientsUse effective communication and high-level interpersonal skills to build and maintain successful working relationships with clients and staff at all levelsHealth Equity It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us Rewarding career and development opportunities across a wide range of clinical and non-clinical areasValue driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balanceFlexible working arrangements and competitive salary rates with annual incremental increasesBenefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packagingBe part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers Find out about the role in more detail and how to apply in the attached Role Description. APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
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