About the rolePermanent part time opportunity to be an integral member of a professional ward team, assist in the provision of an accurate and timely professional administrative and client focused support service to patients, relatives, visitors and multi-disciplinary health care providers with whom the position liaises.
Provide administrative support to facilitate the smooth admission, transfer and discharge of patients.About youOur ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values: Contribute to patient flow efficiencies on the ward and throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patients.Use effective communication and high-level interpersonal skills to build and maintain successful working relationships with clients and staff at all levels.Prioritise tasks to ensure work is completed within designated timeframes and use discretion to recognise when to escalate potential issues to the Senior Administration Officer and/or clinical staff.Perform appropriate other duties as requested by the Senior Administration Officer or Nurse Unit Manager Health EquityIt is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.Benefits when working for us Rewarding career and development opportunities across a wide range of clinical and non-clinical areasValue driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balanceFlexible working arrangements and competitive salary rates with annual incremental increasesBenefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
