Waiter Supervisor Salary: $63,000 per annum Job – Type: Full-Time About the role: We are seeking a passionate and experienced hospitality professional to join our leadership team as the Waiter Supervisor. You will work closely with the resort restaurant team to achieve high standards of service, bring enjoyable dining experiences to our customers and assist with functional events. Candidates need to be able to work weekends, public holidays, and evenings.
Requirement: Minimum 2 years relevant supervisory experience Have satisfactorily completed the appropriate standard of industry training Have experience supervising and training other staff Able to assist in provision of on-the-job training Have good knowledge of different types of food and drinks Fluent in English Ability to work in a busy team environment Good personality and customer service skills Flexibility to work different shifts based on resort's needs Currently hold food safety license and RSA Main Duties: Supervise and train other waiters Clean tables, glasses and take care of glassware and equipment Welcome customers and lead them to their seats Introduce our menus and describe different dishes and drinks Make recommendations on specialties Take orders Deliver orders to the table in a timely manner Adhere to food, sanitary and safety standards and maintaining relevant workplace health and safety procedures Inspect the quality and appearance of the dishes, ensuring they uphold standards Identify and resolve any special requirements, wants, and needs of customers Handle complaints Deliver checks and accept payment Collaborate closely with other staff members Offer assistance to other staff members Assist manager to ensure and maintain the standard of customer service Follow resort/restaurant policies and procedures Meet and maintain the health and safety and anti-discrimination required by food industry and government regulations Maintain current Food safety and Responsible Service of Alcohol (RSA) qualification Balance cash register and supervise payments received from customers #J-18808-Ljbffr