Waiter

Purpose of the role: We are looking for an experienced waiter who is looking to be part of a team that elevates customer service to the next level, serving food and beverages to guests at venues or catering events.
Education and Experience required: Minimum of 3-year experience as executive waiter in a restaurant or catering environment is essential.Matric is essentialExperience in a Hotel environment will be an advantageStrong beverage knowledge.Knowledge, Skills and Competencies: Knowledge of and compliance with food safety standardsExcellent time management and the ability to prioritize tasksPositive attitude and teamwork skillsPrevious experience as a waiter in a fine dining settingExcellent communication and customer service skillsAbility to multitask and work well under pressureStrong attention to detailKnowledge of food and beverage pairingsExtreme attention to detail and qualityAbility to follow verbal directions in a fast-paced and dynamic environmentExcellent presentation skillsKey areas of responsibility: Assist with the complete setup and breakdown of the banquet area.Relay food and beverage orders.Maintain a high level of cleanliness and awareness of sanitary practices.Anticipate guests' needs and exceed customer service expectations.Maintain composure in a fast-paced environment.Relay important information about orders, allergies, and special requests to the appropriate person.Respond urgently and appropriately to any concerns.Present in professional appearance and mannerisms.Check dishes and kitchenware for cleanliness and presentation and report any problems.Provide excellent customer service to guests.
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