Glenworth Valley Services P/L ABN: 42 658 080 810 T/A Glenworth Valley Outdoor Adventures
OUTDOOR ADVENTURE EXPERIENCES | CAMPING & ACCOMMODATION | AGISTMENT | EVENTS
69 Cooks Rd, Glenworth Valley NSW 2250 p: 02 4375 1222 e: ****** www.glenworth.com.au
Thank you for enquiring about our Wait and Bar roles at Glenworth Valley Outdoor Adventures (GVOA), Australia's largest horse riding and wilderness adventure centre.
GVOA is a multi-award winning, adventure tourism business specialising in horse riding, kayaking, quad biking, abseiling, laser skirmish and corporate team building activities.
We also offer camping and accommodation as well as horse agistment services on our 3000-acre wilderness property.
The purpose of the role is to provide food and beverage attendant services in a high-quality manner that leaves our customers and guests feeling satisfied and impressed.
The positions available include Wait staff and Bar staff with flexible shift times including Day, Night, weekday, and weekend shifts.
What we are looking for: Happy and enthusiastic individuals who are well presented and enjoy working with a friendly team. Previous experience in hospitality or a similar industry is desired. Ideal candidates will take a professional approach towards providing high levels of customer service. All applicants must be non-smoking. Remuneration: Employment is offered on a casual basis.
The successful applicant will be rewarded with an hourly rate of $29.46 Monday – Friday, $31.09 on Saturdays, $40.45 on Sundays, and $64.12 on public holidays plus Superannuation.
What to do next: Please fill out the application form enclosed and return it and your resume ASAP via email to ****** by mail or deliver it in person.
Please note that no interviews will be conducted on the day if you choose to deliver your application in person.
Position Description Job Title: Wait and Bar Staff
Status: Casual
Reports to: Head of Food and Beverage
Supervises: N/A
Hours: As per the applicable event roster typically made available 2 weeks in advance
Updated: July 2022
Mission Statement: "To be a large-scale customer focused leader in the provision of outdoor adventure activities, achieving high safety standards and ensuring customer satisfaction."
Key Behaviours Required: Planning and Organisation Customer Focus Judgement Communications Skills Technical Proficiency Key Result Areas: Customer satisfaction General Wait and Bar Operations Work Health and Safety Performance Outcomes: Provide high-quality customer service. Maintain a professional standard of presentation. Ensure visitor and guest enquiries are answered in a friendly, empathetic way. Provide table waiting or bar services in a friendly and timely manner. Assist with kitchen operations and maintain cleanliness. Safety and Risk Management: Work in a safe manner to protect the safety of yourself and others. Adhere to health and safety policies and procedures. Report any hazards or incidents to your manager. Position Qualities, Skills and General Requirements: Must be over 18 years of age and have or be willing to obtain an RSA certificate. Outstanding customer relations skills. Flexible work availability including evenings and weekends. Methodical, highly organised, and able to work under pressure. Glenworth Valley is a non-smoking work environment. Own transport required. Working with Children check required.
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