Position Details Position Title: Volunteer Administration Support Officer Traineeship Employment Type: Ongoing part-time Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 Role description The Volunteer Administration Support Traineeship at Dhelkaya Health offers a unique opportunity to be supported to complete a Certificate III in Business Administration while acquiring practical skills and experience supporting our volunteer programs - learning and earning as you go!
In this position you will play an important role in providing safe and reliable transport services to community members in need.
Working closely with volunteers, healthcare providers, and patients, you will coordinate the volunteer patient transport service to ensure timely and efficient transport to medical appointments.
Your responsibilities will include; scheduling appointments, volunteer rostering, maintaining records, liaising with stakeholders to promote the service and assisting the Volunteer Coordinator with other admin tasks as required.
The Volunteer Admin Support Officer will also assist program leads with the registration of community members who attend our volunteer led walking groups.
To be eligible for this position you may not hold a qualification above a Cert II level and you must be willing to undertake a Certificate III in Business Administration.
About you To be successful in the role, you will: Have a positive attitude Be a calm, clear and patient communicator Have good organisaition and time management skills Be a cooperative and respectful team-player Have a desire to learn and develop you business administration skills by completing the following tasks: Ensure the effective delivery of the volunteer patient transport service by liaising with volunteer drivers, healthcare providers, and patients.
Respond to telephone enquiries and requests from patients, volunteers, carers, and healthcare professionals.
Maintain client and volunteer records and files, preparing reports and statistical data as required.
Organize office systems, including equipment, supplies, and filing, and assist with room bookings and meeting arrangements.
Engage in Quality Improvement activities, participate in professional development opportunities, and identify and manage risks effectively.
If you are enthusiastic, organized, and ready to contribute to our mission of empowering lives and enriching communities, we want to hear from you!
Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying.
Culture and Benefits Dhelkaya Health is located on Dja Dja Wurrung country in regional Victoria.
Just a short drive from Bendigo and easily accessed via public transport, the area is brimming with culture that blends the old with the new.
Steeped in rich history, the town boasts a vibrant arts scene, historic architecture and is part of the Bendigo Region UNESCO City of Gastronomy.
Surrounded by scenic trails and a unique natural environment that includes historic goldfields, outdoor enthusiasts can immerse themselves in the beauty of the natural world.
Combined with a wide range of sporting clubs and outdoor recreation opportunities, the community offers a rich, diverse culture to enjoy.
From community events celebrating local festivals to grassroots initiatives fostering inclusivity and diversity, this is a place where people come together.
At Dhelkaya Health, you'll enjoy all this and a flexible work environment with access to career development pathways that suit your life goals.
You'll also benefit from: Stress-free parking: at no-cost close to your place of work.
Salary packaging: to maximise your earnings with options to package meals, entertainment, rent/mortgage repayments, and more.
Healthy and active lifestyle: through access to a free onsite gym and Fitness Passportmembership for your family to use in a wide range of gyms, pools, and fitness facilities across the region Health and wellbeing: through a supported work environment that prioritises work-life balance and a health and well-being program that includes an Employee Assistance Program.
Building meaningful connections: through the Dhelkaya Health Social Club and a variety of staff events and activities throughout the year held in a friendly, inclusive environment where everyone feels welcome.
Home share - If lack of housing is stopping you from applying for a job here, consider Home share.
It may help you get started at Dhelkaya Health.
See this link for obligation free information.
https://dhelkayahealth.org.au/homeshare/ *All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with Dhelkaya Health Vaccination Policy.
Our purpose and role at Dhelkaya Health is to be Healthier Together – we engage and empower individuals and community through the provision of empathetic inclusive and professional health services.
We want a workforce who share our passion and purpose and is as diverse as the communities we serve.
We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.
For further information about this position, please contact Purdy Buckle, Manager Living Well on 5479 1000