Vitamin Trainer - Part time - 3 days - Gold Coast and South West BrisbanePosted: 15/11/2024Closing Date: 31/12/2024Job Type: Permanent - Part TimeJob Category: Sales - Field ForceAbout usAt PharmaCare, we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australia's most well-known and trusted brands including Nature's Way, Bioglan, Sambucol, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Aquasun, Promensil, BioMedica, Bioglan Medlab and many more.Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair.We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world.Extras we know you'll loveGenerous monthly product allowance to support your health and wellbeingPaid parental leave, subsidised health and salary continuance insuranceOngoing training and development programsWork life balance – knowing "downtime" is as important as "uptime"Leave loadingJob DescriptionAbout the roleThe purpose of this role is tosupport the sell through of our VMS portfolio of brands - Bioglan, & Medlab, by ensuring that all internal and pharmacy staff are trained and motivated and are confident in selling the product. The territory you cover includes Gold Coast and Southwest Brisbane with an occasional Toowoomba trip.Conduct in-store training for Vitamin Staff/ Retail Managers with a focus on New Products and Cycle hero products – 2-5 staff per trainingPharmacy calls as required as per call cycleConduct in-store demonstration events with consumers to link sell companion productsConduct event training for key accounts and state based groups – in own state and sometimes in another state – 30 staff minimum per eventHelp facilitate sell in of NPD – sometimes required interstateCreate consumer awareness and loyalty for the Bioglan and Medlab Brands by Managing the Loyalty ProgramAssisting with updating the Q & A Resource via Phone & onlineAttendance required to relevant conferences or sales meetings as requiredConduct Rep Training at Conferences and Cycle MeetingsActively participate in regular management meetings as required.Pro-actively recommend process and system innovationGain competitive understanding and recommend new initiatives as appropriateLiaise with internal sales and provide ongoing feedback relating to all relevant customer informationDeveloping and maintaining rapport with all levels of pharmacy personnelContribute to the culture of customer service and organisational efficiency and effectiveness by acting ethically, honestly and fairly at all timesAttend to customers and others with high quality serviceAll communication with customers is undertaken in a timely and professional mannerWorks effectively with staff and colleaguesEnsure compliance of all company policies and proceduresProvide reporting on what is being done (products trained on and people seen) in every call on a weekly basisDesired Skills and ExperienceAbout youQualifications in Naturopathy or Herbalist essentialPrevious facilitation experience to both small and large groups (30+) is essentialPharmacy or department store sales/counter experience is preferredVitamins and Health food retail background preferred, but not essentialStrong rapport building and interpersonal relationship skillsAbility to work autonomously and confidentlyHighly motivatedWhat will make us clickA sense of purposeShared valuesAn internal drive to make things happenStriving to make a positive difference every day
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