Visitor Services Officer Grade 2 – Wam

VSO2, $64,368.45 to $65,338.75 per annum, Govt Svcs (Misc) Agreement 2023
Employment Status One Permanent Part time vacancy available (0.52FTE or 39 hrs/fortnight) and several casual vacancies required to cover weekends and busy periods of school holidays and staff leave.
Location Contact Name Martin Queulo, Operations Manager - Museum of Geraldton, 0437 955 227
Contact Email As a measure to achieve equality under section 66ZP of the Equal Opportunity Act 1984, the Museum is committed to increasing youth representation in the workforce. Therefore, young people (24 years and under) who meet the requirements of the position may be prioritised for appointment. About Us The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State's natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.
About the Role The Visitor Service Officer (VSO) role involves the provision of a welcoming environment and high-quality experience for Museum visitors. VSO's ensure the safety of visitors and staff within the Museum, as well as the security of the Museum collection.
About You We are seeking dynamic, self-motivated individuals who enjoy working in a positive team environment and delivering high-quality customer service.
The successful applicant will be expected to:
Provide a high level of visitor engagement through advanced tours, technology, and interpretive programs.Support retail activities.Support public events and functions through either the event set-up and/or pack down, and through tours.Provide a high standard of security and safety for visitors and the Museum precinct.
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