Status: Permanent Part-time & Casual positions available Salary range: Permanent: $ 66,982.74 - $ 71,156.27 (per annum, pro rata) Casual: $33.89 - $36.01 per hour plus 25% casual loading Opportunity: The Albany Heritage Park is seeking experienced, passionate and customer focused individuals to fulfill the role of Visitor Experience Officer (Retail).
In this role, you will report directly to the Team Leader – NAC Operations.
Your main responsibilities will include but not limited to: Providing outstanding customer service to visitors and customers of the Albany Heritage Park; Preparing the Forts Store or National Anzac Centre for daily visitation and operation; Performing retail and ticket sales; Providing general tourism information to visitors of Albany; and Undertaking general administrative duties as required.
About You: To be successful in this role, applicants will need excellent interpersonal skills, strong customer service focus and commitment, experience with cash handling and POS, knowledge of Albany and its attractions, sound technology skills and previous experience in a retail role.
If this sounds like you, please apply.
If you meet the above requirements, have experience working in a similar position and are passionate about working for the City of Albany, please apply.
About Us: The City of Albany is one of Western Australia's most important and historic regional Cities.
The services, facilities and activities that we offer are continually evolving and expanding.
As an employee of the City, you can help us to reach our full potential.
We employ around 450 staff members and provide an exceptional and committed service to the City of Albany and we create an environment where every employee has an opportunity to succeed.
We are committed to a more diverse workforce and promote diversity and equal opportunity employment.
What We Offer: The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance.
You will also enjoy a range of other benefits including: Superannuation co-contributions of up to $4,500 per financial year Professional development opportunities, including training, memberships, and study assistance Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 8 weeks' annual leave per year Employee health and wellness program and initiatives including yearly flu vaccinations, skin checks and health assessments Access to our Employee Assistance Program (EAP) for you and your family Discounted ALAC Memberships Festive leave days Volunteering support Generous study assistance Employee recognition program Discounted Private Health Insurance Novated Leasing (where applicable) Interested?
Before applying please review the full job information Position description Advice to Applicants Conditions and How to Apply While you may be successful in getting into the pool, there is no guarantee of a position.
The pool will be valid for 12 months.
Please Note: To be eligible for an interview, your cover letter must clearly address the key points outlined in the Conditions and How to Apply Document.
If you are having any difficulties or for further assistance with the process please contact People and Culture at ****** or on 6820 3110.
Role related queries should be directed to Tanja Colby, Team Leader – NAC Operations at ****** or on (08) 6820 3508.
Deadline: Applications close 5pm, Tuesday 26 November 2024 The City of Albany is dedicated to promoting diversity and inclusion across all its organisational practices and is an equal opportunity employer.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals from diverse cultural and linguistic backgrounds, people with lived disabilities, and individuals of all ages, sexual orientations, and gender identities.