**Job Title:** Virtual Assistant
**Company:** Qantas Airways
**Location:** Perth, Western Australia, AU
**Job Type:** Part-Time
**Seniority:** Entry Level
**Years of Experience:** 1
**Job Description:**
Qantas Airways is seeking a highly motivated and organized Virtual Assistant to join our dynamic team in Perth. This entry-level position offers a unique opportunity to support various operational functions of our airline through effective planning, analysis, and administrative assistance. As a Virtual Assistant, you will become an integral part of our commitment to providing exceptional service and contributing to the overall efficiency of our operations.
### **Key Responsibilities:**
1. **Administrative Support:**
- Provide general administrative assistance to management and team members, including managing schedules, organizing meetings, and coordinating travel arrangements.
- Draft, edit, and proofread documents, presentations, and reports to ensure accuracy and adherence to company standards.
2. **Communication Management:**
- Act as a primary point of contact for internal and external inquiries, ensuring timely and informative responses.
- Manage email correspondence, prioritizing messages, and ensuring follow-up on important communications.
3. **Data Management:**
- Maintain organized digital filing systems and databases to ensure easy access to information.
- Conduct research and analysis as needed, summarizing findings in clear and concise formats.
4. **Project Coordination:**
- Assist in the planning and execution of special projects, tracking progress and deadlines to ensure timely completion.
- Collaborate with team members to develop and implement effective workflows for various operational processes.
5. **Reporting:**
- Prepare periodic reports for management, including tracking KPIs and other performance metrics.
- Utilise data analysis skills to provide insights and recommendations for improvements in team processes and efficiency.
6. **Customer Service:**
- Support customer service initiatives by managing inquiries and resolving issues in a professional manner.
- Ensure a positive customer experience through effective communication and responsiveness.
### **Requirements:**
- **Education:**
- High school diploma or equivalent required; associate's or bachelor's degree in business administration or a related field is a plus.
- **Experience:**
- Minimum of 1 year of experience in a similar role preferred, with a demonstrated ability to manage multiple tasks effectively.
- **Technical Skills:**
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiar with cloud-based tools (e.g., Google Workspace).
- Experience with project management tools (e.g., Trello, Asana) and CRM software is a plus.
- **Personality Traits:**
- Must be reliable and confident in the ability to tackle tasks independently while maintaining attention to detail in all work.
- **Soft Skills:**
- Strong planning and analytical skills, with the ability to foresee potential challenges and develop effective solutions.
- Excellent verbal and written communication skills, with a professional demeanor and responsiveness to inquiries.
### **Benefits:**
- **Relocation Allowance:** Assistance for candidates relocating to Perth.
- **Retirement Plan:** Competitive retirement plan options.
- **Dental Insurance:** Comprehensive dental coverage included.
### **Working Environment:**
At Qantas Airways, we are dedicated to promoting equality and fairness for all employees. We value diversity and inclusivity, and we believe that a diverse workforce enhances our creativity and problem-solving capabilities.
### **Application Deadline:**
Please submit your application by **October 22, 2024**.
### **Equal Opportunity Statement:**
Qantas Airways is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all walks of life to consider joining our team and will not discriminate based on race, gender, age, sexual orientation, disability, or any other category protected by law.
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If you are a proactive, efficient, and enthusiastic individual looking to start your career with one of the world's leading airlines, we invite you to apply to join our team as a Virtual Assistant at Qantas Airways today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
